Pao ka liao (handle everything) and survive or die tryingThe good thingsDue to its nature as a freight forwarding company, you can pick up the best practices for handling freight for ocean and air shipments, liaise regularly with carriers, etc. There will also be other roles that the management will allocate out to you (more responsibilities for you to indicate in your resume).
The challengesSometimes, there is no training for the additional role that the management allocates to you or the management might not be familiar with the training that is required for you to do your job or the additional role properly. Sometimes the management is also not very receptive to feedback from the ground level and operations staffs.