M1
    (42 reviews)

    Company Reviews

    Working at M1

    3.442 ratings in total
    5
    11
    4
    11
    3
    9
    2
    4
    1
    7
    79%
    Rate salary as high or average
    64%
    Employees recommend this employer to friends
    Work/Life balance
    3.1(42 ratings)
    Career development
    2.9(42 ratings)
    Benefits & perks
    3.1(42 ratings)
    Management
    3.0(42 ratings)
    Working environment
    3.3(42 ratings)
    Ratings for M1 are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 42 reviews sorted by most recent
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    most recent
    2.0
    Customer service
    Sep 2023
    Jurong East West RegionLess than 1 year in the role, former employee
    memorising, stressful, demanding
    The good thingsthe shift hours is still manageable
    The challengesstressful, too much info
    1.0
    corporate sales & solution department
    Aug 2023
    Less than 1 year in the role, former employee
    please dont work in this company
    The good thingsNO GOOD THINGS TO MENTION
    The challengesManagement refused to reply people email .Not recommended to stay in this company for long term
    1.0
    Network engineer
    Jul 2023
    1 to 2 years in the role, former employee
    No process. Uses old technology. Tenure is being prioritized than talents/skills.
    The good thingsIf you need a tempo job, this is a good start. Nothing exceptional about the company.
    The challengesThey use old technologies. They do not have any process. Do not expect technical and professional growth.
    2.0
    CSO
    Jan 2023
    SingaporeLess than 1 year in the role, current employee
    M1 work place review
    The good thingsMost of the colleague are nice, pleasant people to work with.
    The challengesWork place is far from MRT and most of the colleague are PR. Employee benefits and resources allocated are minimal. Expect long working hours and frequent overtime work.
    1.0
    Not to disclose
    Jan 2022
    lousy and toxic management
    The good thingsnothing to really share, super lousy environment.
    The challengesbad colleagues and management. not worth the time to go.
    1.0
    Senior Systems Analyst
    Jan 2022
    3 to 4 years in the role, former employee
    Not a good place for career advancements
    The good thingsHas Annual Wage Supplement ( AWS ), provides free work mobile line
    The challengesPay is way below average yet expect you to perform. Appraisals are biased where the impression your manager have on you matters more than what you actually did (unmeasured KPI). No clear path for career advancements. Clueless managers that do not know what is going on. Prefer external talent over internal promotion
    1.0
    Admin
    Aug 2021
    SingaporeLess than 1 year in the role, former employee
    Corporate sales and solution department .
    The good thingsNo further comment with disappointment .
    The challengesNot Recommended to work in M1 Limited as higher management refused to reply email despite multiple request
    1.0
    Corporate sales department
    Jun 2021
    Less than 1 year in the role, former employee
    No response from higher mananagement
    The good thingsColleagues willing to help .
    The challengesHigher Management dont care about jobseekers well being despite sending several reminders about it
    1.0
    Account Manager
    Jan 2021
    Less than 1 year in the role, current employee
    Do not work here please
    The good thingsGood opportunity for growth and the office have very good facilities
    The challengesUpper management does not want to hear about feedbacks Constant rejection for reviewing strategy and opinion Toxic work culture
    2.0
    Temp admin assistant
    Jul 2020
    SingaporeLess than 1 year in the role, former employee
    Temp Jobs in M1 Limited
    The good thingsSuperiors and colleagues are supportive and helpful
    The challengesLack of fresh entry job opportunity given
    5.0
    Retail Executive
    May 2020
    1 to 2 years in the role, former employee
    Great family to work with.
    The good thingsI've worked at M1 Shop for 2years. And it was a great start/experience for me, as I'm a foreigner. We had teamworks, a lot of teamworks, they provided me good benefits/compensation, incentives/perks, on-time salary and most specially, they treated me as their family.
    The challengesMeeting the sales quota/targets. But you won't feel alone. They are always willing to help and work as a team.
    4.0
    Customer service
    Feb 2020
    Bugis Central Region1 to 2 years in the role, current employee
    Customer service experience
    The good thingsMaster the skills of serving different type of customer.
    The challengesHandle difficult customer
    4.0
    Telemarketer
    Nov 2019
    Comfortable environment
    The good thingsWelcoming environment and easily approachable managers and colleagues. Office and toilets are clean. Fair treatment and allows breaks when going for restrooms or some personal space for awhile.
    The challengesCustomers can be unreasonable at times and can make you feel to the lowest. Not really close to anyone so I didn’t get to vent out my work problems to anyone.
    4.0
    IT manager
    Nov 2019
    Singapore
    Experienced Manager with a demonstrated history of working in the telecommunications industry. Skilled in Business Process, System Analytic, Project Implementation, Project Integration and Production Support Monitoring.
    The good thingsworking environment which encourage work/life balance.
    The challengesuncertainty at work due to restructuring.
    5.0
    RF engineer
    Nov 2019
    Singapore1 to 2 years in the role, current employee
    Fun loving and Friendly environmentt
    The good thingsCooperative working colleagues Appreciate your efforts Help you in your difficulty Advice you when get some issues Easily share your experiences with superiors
    The challengesNew learning of the vendor tools for analyzing and optimization . Working on the new upcoming technologies for the organisation
    5.0
    Customer service
    Sep 2019
    1 to 2 years in the role, current employee
    Exponential experience
    The good things- friendly environment for working
    The challenges-customer handling and satisfaction
    3.0
    Engineer
    Jun 2019
    Radio coverage measurement & network optimisation.
    The good thingsAnalysis of radio coverage measurements and providing solutions to weak coverage areas.
    The challengesUncooperative people who are inflexible in resolving issues at work.
    5.0
    Customer service officer
    May 2019
    3 to 4 years in the role, current employee
    Good experience and great working culture
    The good thingsGood team to work with and healthy company culture
    The challengesTo both manage customer expectation and in between the regulation from the company to provide the best possible outcome
    5.0
    Broadband Specialist
    Dec 2018
    1 to 2 years in the role, current employee
    great and fun job experience
    The good thingsOnce a month, employer will provide training on product and communication skills. Management take care your feeling and will share their personal mind to you. Colleague are very helpful and positive.
    The challengesSometimes, will face to irritate customers and have to conquer the situation yourself. As part of my role in the company, need to work flexibility on your job scope.
    4.0
    Marketing Executive
    Oct 2018
    Singapore1 to 2 years in the role, former employee
    Great Work Culture
    The good thingsGood work culture, supportive superiors and work-life balance. Prepaid presents many opportunities to learn.
    The challengesLow turnover resulting in few opportunities for advancement. Prepaid is a declining industry thus, many initiatives are performed in vain.
    2.0
    Corporate finance
    Aug 2018
    Finance AM
    The good thingsGood exposure Learning new things Work life balance Suitable for working mother/ full time staff who also study uni part time/ those who might consider to retire.
    The challengessome of the group pioneer staffs can be a challenge as unwillingness to change/adapt new concept or ideas. Very strong soft skill&communication skils needed if would like to perform well and get the knowledge from the pioneer staffs.
    5.0
    Retail associate
    Jul 2018
    5 to 6 years in the role, former employee
    This company is practicing a very friendly culture.
    The good thingsThe managers had always tried to reach out with their team. Team work is the most popular motto in every shop. Giving incentives to staff. They always have the events in the shop that make the staff to work hard and play harder. The best thing about M1, is their managers who always bring up the moral of every sales staff. Having a good manager will make staff to stay longer.
    The challengesDuring launching of popular of phones, staff tends to work longer hours but managers are always there supporting each and everyone of us, boosting our energy and keep making laughter at the back door. It is indeed challenging but people around you will make it easy.
    5.0
    Assistant Engineer
    Jul 2018
    I got a lot of networking experience such as ospf, bgp, ASA failover, pbr, varioius cisco OS in here.
    The good thingsEvery teammate is working together for better reuslt for our community.
    The challengesI would like to get new experience in networking and security field.
    3.0
    Executive
    Jun 2018
    Challenging but if u r able to adapt, u can survive
    The good thingsSome colleagues are ok. There is work life balance.
    The challengesU are expected to perform w no guidance. Lotsa old timers here who may not be that receptive to newer staff. Red tape. Important to have good network and people management skills.
    4.0
    Supervisor
    Oct 2017
    Singapore5 to 6 years in the role, former employee
    Challenging
    The good thingsCompany appreciates staff in various ways & retains them.
    The challengesWith immediate effect
    4.0
    Customer care
    Oct 2017
    3 to 4 years in the role, current employee
    A great start to knowing people from all walks of life
    The good thingsThe culture and environment is good, staff benefits are also good
    The challengesSalary slightly lower and also challenges facing different profile of customer Everyday
    5.0
    Finance director
    Sep 2017
    excellent
    The good thingscareer advancement
    The challengeswork stress
    4.0
    Account manager
    Jul 2017
    Singapore1 to 2 years in the role, current employee
    Not a healthy life
    The good thingsColleague is helpful
    The challengesToo many process, lack of good leader to build up a great sales team
    4.0
    Customer service officer
    Jun 2017
    3 to 4 years in the role, current employee
    Satisfyibg everytime you helped customer in a way or another
    The good thingsGood salary and benefits
    The challengesRetention of old staff
    3.0
    Sales assistant
    Jun 2017
    I was selling prepaid sim card at the airport, I like my what I do.
    The good thingsMy superiors, ready to help whenever there's a problem in job areas
    The challengesNo increment for my hourly pay (I am on part time contract)
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