Mandai Wildlife Group
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    Mandai Wildlife Group
    (18 reviews)
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    Company Reviews

    Working at Mandai Wildlife Group

    4.418 ratings in total
    5
    10
    4
    7
    3
    0
    2
    1
    1
    0
    89%
    Rate salary as high or average
    94%
    Employees recommend this employer to friends
    Work/Life balance
    3.7(18 ratings)
    Career development
    3.6(18 ratings)
    Benefits & perks
    3.8(18 ratings)
    Management
    3.7(18 ratings)
    Working environment
    3.9(18 ratings)
    Diversity & equal opportunity
    5.0(1 ratings)
    Ratings for Mandai Wildlife Group are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 18 reviews sorted by most recent
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    most recent
    5.0
    Cleaner
    Jul 2025
    Changi West East Region1 to 2 years in the role, current employee
    i have experience kitchen steward
    The good thingsnice environment and good salary
    The challengesnothing but my friend said to me your hk management is need to improve
    2.0
    Operations
    Nov 2022
    Less than 1 year in the role, current employee
    Not Really a friendly working environment
    The good thingsSee different kind of animals
    The challengesStaff which is not polite and show off which they act like awesomely
    7 people found this helpful
    5.0
    marine
    May 2022
    Less than 1 year in the role, former employee
    learning new things while working with this wonderful creatures
    The good thingsi enjoy working with animals as they are such an amazing creatures to work with
    The challengesthe amount of mosquito bites i have received
    6 people found this helpful
    4.0
    Finance assistant
    Dec 2021
    5 to 6 years in the role, current employee
    Fun and exciting company to work in.
    The good thingsWelfare is well taken off, Great environment and best part able to see animals everyday!
    The challengesCareer Progression and being stagnant.
    2 people found this helpful
    5.0
    Retail executive
    Mar 2021
    5 to 6 years in the role, current employee
    Lovely working environment
    The good thingsThe management team will provide opportunities to their employees, work life balance and company benefits are good!
    The challengesJust a little stress at times, the rest are all good!
    4.0
    Guest Relations Officer
    Aug 2019
    Eye-oppening
    The good thingsFun colleagues who enjoy reaching out to guests. Working with animals on a daily basis. Interactions with foreigners from different walks of life.
    The challengesManagement of guests can be demanding, especially tourists who come to visit
    5.0
    Manager
    Feb 2019
    7 to 8 years in the role, current employee
    Work for the passion
    The good thingsPeople, culture and personal development
    The challengesWork load is often more than what an individual could manage. mid to lower level staff are often not updated enough on the management's decisions to assist them with their work.
    1 person found this helpful
    5.0
    Membership Crew
    Feb 2019
    Less than 1 year in the role, former employee
    Fun experience interacting with locals and tourist.
    The good thingsGreat colleagues, environment and company benefits.
    The challengesManaging unreasonable customers.
    4.0
    Executive
    Mar 2018
    1 to 2 years in the role, former employee
    Fun
    The good thingsOpen, fun culture. Helpful colleagues. Great benefits.
    The challengesPay could be higher.
    1 person found this helpful
    4.0
    Junior zookeeper
    Feb 2018
    Singapore1 to 2 years in the role, current employee
    Life as a Zookeeper
    The good thingsBeing able to enjoy the outdoors and working with the animals.
    The challengesMostly labour intensive.
    4.0
    Membership consultant
    Aug 2017
    Less than 1 year in the role, current employee
    Exposure to Hospitality industry in a different light
    The good thingsNew things to learn about the industry each day. Fast career progression, easy to communicate with superiors in every department.
    The challengesLocation.
    5.0
    guest relations officer
    Jul 2017
    Less than 1 year in the role, former employee
    fun,loving and great experience
    The good thingsmaking new friends from different languages...learn new things and gain new experience..study the maps in order to memorise the route when guest/tourist asked...
    The challengeshandling some of the tourist/guest complains,lost items or bags...crowd or large group of people who are coming to the zoo,school trips and giving out a maximum number of maps...
    1 person found this helpful
    5.0
    Ticketing Crew
    Apr 2017
    1 to 2 years in the role, current employee
    Wonderful
    The good thingsSupervisors are friendly and approachable, colleagues are friendly as well. Generally a great place to work at, considering the staff benefits such as being able to enter the parks free and staff meals which are delicious! Working days are really flexible.
    The challengesHaving to be able to interact with different types of guests' especially tourists, in which they may not have a very good command in English. The code of conduct is rather strict, but reasonable.
    2 people found this helpful
    5.0
    HR senior executive
    Feb 2017
    1 to 2 years in the role, former employee
    Fun and Friendly Working Environment
    The good thingsThe smooth collaboration inter department. Strong culture and pro training organisation.
    The challengesSupervisors not listening enough and performance management system could be improve
    2 people found this helpful
    5.0
    Executive, Human Resource
    Feb 2017
    3 to 4 years in the role, former employee
    Great colleagues and supervisor
    The good thingsWorking environment is great, good leadership from director and supervisor. Great guidance from supervisor Generally a happy workplace (as it is tourism)
    The challenges-
    1 person found this helpful
    5.0
    EHS manager
    Jan 2017
    SingaporeLess than 1 year in the role, current employee
    EHS manager
    The good thingsFantastic environment
    The challengesSupport
    1 person found this helpful
    4.0
    Guest relation officer
    Oct 2016
    1 to 2 years in the role, former employee
    Hot and Humid but ineresting
    The good thingsThe people, the activities organised for staff, the staff welfare. The environment and the animals there!
    The challengesHot and Humid, pay relatively low for working in this environment. Expect guests who demand and will become nasty. Expect guests who will take advantage of the system
    2 people found this helpful
    4.0
    Operations executive
    Jul 2015
    7 to 8 years in the role, former employee
    Good days at Mandai
    The good thingsThe people that you get to meet everyday differs. The job scope and exposure I get there is fun and unique at times. My leave entitlement was 21 days which is quite rare to get else where. Sometimes I get to bring VIP from overseas tour around the park. The bosses are the sporting kind and always gives us support when we encounter unpleasant scenarios with guests,will buy some food for motivation.
    The challengesEncountering the difficult guests that are demanding that no one can assist you at times, the free lunch given by company wasn't that fantastic most of the time. The downside is that I can't wear tudung..as we don our uniform, but weirdly Night Safari can. No proper explanation on that too. The pay can't really sustain you for your future, unless the jobscope and pay tallies, which they are not.
    2 people found this helpful
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