Manulife
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    Manulife
    (26 reviews)
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    Company Reviews

    Working at Manulife

    4.026 ratings in total
    5
    12
    4
    6
    3
    5
    2
    1
    1
    2
    93%
    Rate salary as high or average
    81%
    Employees recommend this employer to friends
    Work/Life balance
    3.6(26 ratings)
    Career development
    3.6(26 ratings)
    Benefits & perks
    3.8(26 ratings)
    Management
    3.3(26 ratings)
    Working environment
    3.8(26 ratings)
    Diversity & equal opportunity
    2.0(1 ratings)
    Ratings for Manulife are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 27 reviews sorted by most recent
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    most recent
    2.0
    Sales Role
    May 2024
    Central Region3 to 4 years in the role, former employee
    Poor and unhealthy management culture.
    The good thingsas a salesperson, we enjoy high remuneration in Manulife.
    The challengesUnlike other insurance companies, there is no retention or legacy for veteran sales advisor during their older age. you have to continue to do sales in exchange for income with Manulife.
    1 person found this helpful
    5.0
    Tele marketer
    Sep 2023
    Downtown Core Central Region3 to 4 years in the role, former employee
    Overall good and flexible working hours.
    The good thingsFriendly environment, flexible working hours.
    The challengesLot of DNC in the leads. Also its a cold calling without names. Some leads are not quality either.
    4.0
    Manager
    Mar 2023
    Singapore
    Good company culture
    The good thingsculture is good Working environment is good
    The challengesTo be honest there isn't much challenges in this company
    4.0
    Customer service
    Sep 2022
    3 to 4 years in the role, current employee
    good if you intend to stay till retirement
    The good thingsgood flexi and staff benefits offered hybrid work arrangement not much overtime unless is for training or adhoc meeting that occurs at least twice a month
    The challengesvery hard for career progression senior management tend to come up with rules and regulation time to time on minute things
    5.0
    Customer service
    Jul 2022
    5 to 6 years in the role, current employee
    Great place to work with professional people and pleasant working environment
    The good thingsA Company who love its employees, welfare of everyone is the top priority.
    The challengesNothing that I can think of.
    5.0
    Senior facilities manager
    Jan 2022
    Good environment & nice people around
    The good thingsNice & Helpful people around.
    The challengesNeed to handle demanding Agents.
    3.0
    Financial advisor
    Jun 2021
    River Valley Central Region1 to 2 years in the role, former employee
    Insurance and Investment
    The good thingsatmosphere of friendliness, warmth and freedom
    The challengesroom for improvement in order to achieve the advisers' targets
    5.0
    Financial planner
    Apr 2021
    great learning place
    The good thingsa place to learn, develop & grow; not just professionally but personally
    The challengesConstantly seeking to expand business circle by generating more leads
    1.0
    IT manager
    Apr 2021
    1 to 2 years in the role, former employee
    Worst company ever to work
    The good thingsNil There is no positive side
    The challengesUncoordinated and finger pointing from
    1 person found this helpful
    5.0
    Financial planner
    Nov 2019
    5 to 6 years in the role, former employee
    VERY POSITIVE ENVIRONMENT AND COLLEAGUES
    The good thingsI LOVE THE ENVIRONMENT AND MINDSETS OF ALL MY COLLEAGUES MANAGERS AND DIRECTORS. OVERALL VERY GOOD WORK LIFE BALANCED. SALARY DEPENDING ON OUR HARDWORK AND EFFORTS.
    The challengesSO FAR NONE. BUT HAVE TO HIT CERTAIN TARGETS AND CREATE SOME KIND OF STRESS MOMENTS JUST TO ACHIEVE OUR SALES TARGETS. ITS ACTUALLY BENEFICIAL FOR OUR SELF DEVELOPMENT THOUGH. :))
    5.0
    UnIT manager
    Jul 2019
    1 to 2 years in the role, current employee
    Great Company
    The good thingsGood Team to work with.
    The challengesSalary and management
    5.0
    Financial planner
    Jul 2019
    Singapore1 to 2 years in the role, current employee
    Great experience to myself explore to this industry
    The good thingsFriendly working environment
    The challengesTo build trust relationship with client and familiar with a lot different product to sales.
    1.0
    Insurance agent
    Jul 2019
    Boring workplace
    The good thingsA lot of time to do your own stuff
    The challengesMarket too saturated, you’re just poaching other clients from other agents.
    3.0
    Claims n FP
    Apr 2019
    Singapore3 to 4 years in the role, former employee
    Its quite alright to work for this company as they hv recently move to a new building & has excellent environment for corporate staffs.
    The good thingsFun & clean environment.
    The challengesCan be quite political depending on the departments you work for. It may seems like a perfect place in the beginning.
    5.0
    IT project manager
    Mar 2019
    Great people and passionate about technology
    The good thingsVery people and family values oriented. Good work-life balance.
    The challengesNot enough diversity with very little locals in the technology team.
    4.0
    Manager
    Jun 2018
    1 to 2 years in the role, former employee
    Well organized company
    The good thingsClear targets Good employee benefits Annual Voice of Employee Survey Annual salary review
    The challengesIT support to end users Localized policies and procedures
    3.0
    Executive
    Apr 2018
    Less than 1 year in the role, current employee
    Junior Level Executive
    The good thingsFlexible work hours Local culture Long breaks Easy to move up if you work for it Top in market share Good partnership with banks
    The challengesManual processes Slow paced compared to competitors Aging workforce Most colleagues are in comfort zone as they aged Company is unable to move forward Easily complacent Resistant to changes/ improvements
    4.0
    Team Leader in New Business & Underwriting Deparment
    May 2017
    1 to 2 years in the role, current employee
    Work as one
    The good thingsWorking environment is good
    The challengesManagement
    5.0
    Telesales executive
    Feb 2017
    1 to 2 years in the role, current employee
    Best Year
    The good thingsMy colleagues and bosses
    The challengesnone
    5.0
    Customer Service Associate
    Jan 2017
    1 to 2 years in the role, former employee
    All in all, working in Manulife is great
    The good thingsThey always have a great job offer and great benefits since they are an insurance company. Coworkers are great and you'll be experiencing a healthy professional relationship. Everyone's willing to help you build your career inside the company. You will be enjoying the perks as well, since Manulife is a well known company, you can have discounts at selected stores, gym and food chains.
    The challengesThe schedule. Since it's a BPO, it's only natural to have a grave shift. Supervisors also always challenge you to give your best and improve your stats on a montly basis. You have to keep up with their expectations to preserve the excellence of the company since Manulife is one of the top 1000 companies.
    3.0
    Associate Agency Director
    Jan 2017
    Less than 1 year in the role, former employee
    Worst.
    The good thingsThere are still few good men around but are also suffering for mismanagement by a few.
    The challengesBe prepared always.
    5.0
    Business Process Associate
    Jul 2015
    3 to 4 years in the role, former employee
    Business Process Associate
    The good thingsFair treatment for all employees, opportunity to grow and good compensation package.
    The challengesChallenges in schedule since this is a graveyard shift.
    4.0
    portfolio analyst
    Jul 2015
    life at manu
    The good thingsHigh salary and good benefits
    The challengesCareer development
    5.0
    Business Process Associate
    Jul 2015
    Less than 1 year in the role, former employee
    Stability of a company
    The good thingsa company never compromises or abandons its values. Since values embody an organization’s core characteristics, they should relate to the company’s business and become part of its culture, lived from the top to bottom of an organization. This requires a workplace conducive to the values and an explicit values statement.Mission statements,which describe a company’s purpose,values. That is Manulife.
    The challengesThe Only thing is, We can not use Phone (even a small phone for emrgency use)
    4.0
    financial specialist
    Jul 2015
    Less than 1 year in the role, former employee
    insurance agent
    The good thingsLearning about insurance and its importance. How to convince people to invest and educate them in differnt kinds of insurance.
    The challengesIts a bit of hardwork, lots of patience needed and out of pocket expenses specially when you're just starting.
    3.0
    personal assistant
    Jun 2015
    Singapore
    freelance work
    The good thingsfreelance.owntime own target
    The challengestoo many seniors to push you around.there is not one appropraite way but infinity alternatives you just need to find the most suitable one
    4.0
    Team leader supervisor
    Jun 2015
    5 to 6 years in the role, former employee
    My Previous Company
    The good thingsCareer Growth and good Benefits
    The challengesEnjoyed the stay
    1 person found this helpful
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