Front office agentThe good thingsColleagues and seniors and managers are all very helpful and willingly to teach newbies. That's where I learnt a lot and managed to excel and move on being promoted to next level yearly. My career path in hospitality started with all these opportunities available and offered to me.
The challengesBeing in the service line, the most challenging situation will always be people issues. Facing with different guests from all around the whole, I need to be equipped with flexibility and ability to deal and handle them accordingly to different situations in a very professional attitude.