Project Hair’s beginning in 2015 and Project Nails' beginning in 2016 was a little less conventional. It started out as a project (pun intended) to allow a company’s staff to have more say in their own destiny, as long as it aligned with the company’s philosophy of quality service for an excellent customer experience. Another major goal was to attest to the public that there are salons like ours where a customer can relax, knowing they won’t be relentlessly badgered to upgrade their service or sign up for packages. We have now been exercising these principles for 7 years.At Project Hair and Project Nails, this is our promise to our customers:Quality service and products with accountability and traceability.No hard selling. It’s a big no no in the company.Price transparency so customers will always know what to expect each time.We don’t pay or provide incentives to our customers to write reviews. What you read online, good or bad, are from our real customers.We also believe in creating a conducive work environment and sending our staff for training to upgrade their skills. Our focus is on outstanding customer service, excellent technical skills and personal development. We are always on the lookout for committed and reliable staff to come along on our journey. Join our family if our values align with yours.
Project Hair’s beginning in 2015 and Project Nails' beginning in 2016 was a little less conventional. It started out as a project (pun intended) to allow a company’s staff to have more say in their own destiny, as long as it aligned with the company’s philosophy of quality service for an excellent customer experience. Another major goal was to attest to the public that there are salons like ours where a customer can relax, knowing they won’t be relentlessly badgered to upgrade their service or sign up for packages. We have now been exercising these principles for 7 years.At Project Hair and Project Nails, this is our promise to our customers:Quality service and products with accountability and traceability.No hard selling. It’s a big no no in the company.Price transparency so customers will always know what to expect each time.We don’t pay or provide incentives to our customers to write reviews. What you read online, good or bad, are from our real customers.We also believe in creating a conducive work environment and sending our staff for training to upgrade their skills. Our focus is on outstanding customer service, excellent technical skills and personal development. We are always on the lookout for committed and reliable staff to come along on our journey. Join our family if our values align with yours.
Project Hair’s beginning in 2015 and Project Nails' beginning in 2016 was a little less conventional. It started out as a project (pun intended) to allow a company’s staff to have more say in their own destiny, as long as it aligned with the company’s philosophy of quality service for an excellent customer experience. Another major goal was to attest to the public that there are salons like ours where a customer can relax, knowing they won’t be relentlessly badgered to upgrade their service or sign up for packages. We have now been exercising these principles for 7 years.At Project Hair and Project Nails, this is our promise to our customers:Quality service and products with accountability and traceability.No hard selling. It’s a big no no in the company.Price transparency so customers will always know what to expect each time.We don’t pay or provide incentives to our customers to write reviews. What you read online, good or bad, are from our real customers.We also believe in creating a conducive work environment and sending our staff for training to upgrade their skills. Our focus is on outstanding customer service, excellent technical skills and personal development. We are always on the lookout for committed and reliable staff to come along on our journey. Join our family if our values align with yours.