Shangri-la Hotel, Singapore
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    Shangri-la Hotel, Singapore
    (37 reviews)
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    Company Reviews

    Working at Shangri-la Hotel, Singapore

    4.237 ratings in total
    5
    20
    4
    11
    3
    1
    2
    3
    1
    2
    92%
    Rate salary as high or average
    78%
    Employees recommend this employer to friends
    Work/Life balance
    3.5(37 ratings)
    Career development
    3.7(37 ratings)
    Benefits & perks
    3.7(37 ratings)
    Management
    3.8(37 ratings)
    Working environment
    3.9(37 ratings)
    Ratings for Shangri-la Hotel, Singapore are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 37 reviews sorted by most recent
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    most recent
    1.0
    HR manager
    Nov 2023
    Singapore3 to 4 years in the role, former employee
    A Warning Review on Why You Should Avoid Joining SHANGRI LA
    The good thingsNothing is positive in the hotel
    The challengesThe company's expectations often extend beyond regular working hours, making it challenging to maintain a healthy work-life balance. This constant demand for overtime can lead to burnout. There are significant communication gaps within the company, making it difficult to receive clear instructions or feedback. This lack of transparent communication can lead to misunderstandings and frustration among employees. Career advancement seems limited. Opportunities for professional growth and development are scarce, which can be discouraging for those seeking a company invested in employee progress. The company lacks a robust recognition and rewards system. Hard work often goes unnoticed, and employees may feel undervalued for their contributions. Unsupportive Work Environment: The overall work environment is unsupportive. Team collaboration is minimal, and there is a lack of a positive atmosphere that fosters creativity and innovation.
    5.0
    Technician
    May 2022
    Orchard Central Region1 to 2 years in the role, current employee
    rectifiy everything under building issues
    The good thingsmanagement, shift hours, workmates, environment, family time.
    The challengesi enjoy solving problems regarding electricals and electronics.
    2.0
    Engineering, Housekeeping, Others
    Sep 2021
    Singapore3 to 4 years in the role, current employee
    Hong Kong cultured Hotel. Foreign cultures Management.
    The good things50 years old buildings. Hong Kong Working Cultures.
    The challenges50 years old buildings. Salary and Benefits are low compare with American Hoteliers. Hong Kong Working Cultures.
    3.0
    Procurement executive
    May 2021
    1 to 2 years in the role, former employee
    A good experience to know how does a hotel operates.
    The good thingsGreat networking, knowing many people from different department handling different kind of scopes.
    The challengesNot an ideal job for work life balance.
    1.0
    Cook
    Apr 2021
    5 to 6 years in the role, current employee
    Good place to start own career
    The good thingsBeing a good friends and family
    The challengesTeam work and upgrading our skills
    5.0
    room attenda t
    Oct 2020
    that time i did work hr good
    The good thingsall is well thay give all eqpmend when need he will provided forver no problame any time good company sir
    The challengesall the time i need to do work theyar forver i working bifor this company thats y ineed to joi agean
    5.0
    Airport Concierge
    Jul 2020
    Singapore1 to 2 years in the role, former employee
    working with the best :)
    The good thingsThey recognized employee potentials and encourage them to grow and use it to the fullest.
    The challengesNone that I can think of.
    1 person found this helpful
    5.0
    Waiter
    May 2020
    1 to 2 years in the role, current employee
    Am hardworking,flexible and have customer care.
    The good thingsEverything is cool and ok.
    The challengesNo challenges so far.
    4.0
    Waiter
    Jan 2020
    Good starting point
    The good thingsExposure into food and beverage
    The challengesLimited opportunity for development
    5.0
    Waiter
    Aug 2019
    Less than 1 year in the role, current employee
    Good work environment
    The good thingsGood managers and leaders
    The challengesA little stressed
    1 person found this helpful
    4.0
    Service Associate
    Jul 2019
    Friendly and good place for learning new things
    The good thingsColleagues and superior
    The challengesExtra bonus year end
    5.0
    Trainee
    May 2019
    Less than 1 year in the role, former employee
    Overall it’s a great experience to work in hospitality industry with various types of nationalities.
    The good thingsLearning something new everyday. How to be well organized and informed. Supporting each other as a great team. Organizational behavior. How to maintain speed and balance in work. Great customer service, care skills. Good attitudes that improves and building up a hospitality career. Laws, rules and regulations in food & beverages industry. The quality and standards of food hygiene and safety and service provide to the guests. Respect to the organization rules and regulations also colleagues and co workers.
    The challengesI didn’t enjoy working with some people who are not understanding each other and don’t respect others. But that’s the nature of a working environment, we may meet many types of personalities. Also it’s a kind of good experience that I can improve my communication skills. It’s all about how we communicate and deal with them. It should be change according to the person sometimes. This challenge really help me to transform.
    4.0
    Housekeekeep Room Attendant
    Mar 2019
    1 to 2 years in the role, former employee
    The hotel is luxurious, the environment is good and the salary is low.
    The good thingsFive-star hotel, good working environment and living habits, learn a lot of professional knowledge.
    The challengesRising space is relatively limited, salary is not very high, want to better develop themselves, so that better promotion and improvement.
    1 person found this helpful
    4.0
    Hotel steward
    Jan 2019
    Less than 1 year in the role, former employee
    Fun environment
    The good thingsYou can work with your friends, fun management staffs and a lot of friendly people. Pantry has good foods and they provide salads and ice cream too. Transportation back home after 12AM!
    The challengesAs a hotel steward it’s hard to live up to the expectations of the Head Chef who’s in-charge of that place. Otherwise, there would be no problem working there and everyone will be happy.
    4.0
    Food & beverage manager
    Oct 2018
    1 to 2 years in the role, former employee
    Exellent wprlokng environment
    The good thingsWell organized training program, carieet up management trainee program,
    The challengesLocal staff training too tough,
    5.0
    Bartender
    Mar 2018
    Singapore1 to 2 years in the role, former employee
    Quite a nice working place
    The good thingsFreedom. and working shift is mobile.
    The challengesSome customers are quite unconcern of our job.
    5.0
    Kitchen Staff
    Feb 2018
    Less than 1 year in the role, former employee
    Goodworking Teamates
    The good thingsFaster Transaction in benefits for Contractual Employer
    The challengesToo far to get in their in office
    5.0
    Executive
    Feb 2018
    Great Employer I have ever work with
    The good thingsCareer development towards personal goal, fun working place, great environment, customer forecast
    The challengescommunication channel
    5.0
    Bell Driver
    Jan 2018
    My working experience is not too much and i'll try to get a lot of experiences.
    The good thingsFirstly, the salary is good.And the country is modern and clean.If i get a lot of money, i can support my mom, dad, sister, brother and my relatives.
    The challengesFar from my country.I'm afraid that the accommodation, food and drinks will be expensive.
    4.0
    Trainee
    Dec 2017
    Nil
    The good thingsYou get to learn and see thing differently from restaurant.
    The challengesWorking under fast pace environment while food and service standard have to meet vip requirement.
    4.0
    Assistant restaurant manager
    Nov 2017
    Singapore5 to 6 years in the role, former employee
    Given me space to work and make decisions independently
    The good thingsThe brand of course
    The challengesSo far we all happy
    5.0
    Therapist - chi the spa
    Oct 2017
    Shangrila hotel is a good employer
    The good thingsThe knowledge i learned from shangrila hotel which helped me to get more opportunities in my career.
    The challengesGood food
    5.0
    Banquet waiter
    Jul 2017
    excellent welfare and great skill acquired
    The good thingsgreat benefits and welfare.
    The challengesyou'll get used to it
    5.0
    Spa receptionist
    Jun 2017
    Singapore1 to 2 years in the role, current employee
    Enjoyable
    The good thingsEnjoy working with colleagues in the spa. Environment of the work place is fun.
    The challengesNil
    5.0
    Sports and recreation
    Mar 2017
    Less than 1 year in the role, former employee
    5 months
    The good thingsGet go work and have fun at the same time playing with the kids
    The challengesMaking a new games for them to play and getting them to listen to you
    4.0
    Hostess
    Mar 2017
    3 to 4 years in the role, current employee
    8 years experience in hotel industry
    The good thingsGiving me more knowledge and better opportunity.
    The challengesIt's good for me to grow in my career field.
    5.0
    Front office
    Feb 2017
    Perfect
    The good thingsLearn more better!!!
    The challengesNothing
    4.0
    Assistant manager
    Feb 2017
    3 to 4 years in the role
    A nurturing place to grow
    The good thingsFabulous greenery, cohesive working enviorment
    The challengesThe walking distance from mrt to work
    2.0
    Internship trainee
    Jan 2017
    Less than 1 year in the role, former employee
    Integrity is the best policy
    The good thingsGiven opportunity to learn real world kitchen work.
    The challengesKitchen Employee should practice highest standard of integrity base on NEA standard.
    5.0
    Guest service agent
    Jan 2017
    3 to 4 years in the role, former employee
    A good place to be in a service industry!
    The good thingsTheir training are good, you will definitely learn a lot new things. Stressful of course, but everything is worth it.
    The challengesShift hours, especially if you don't like night shift be prepared. Some departments might have split shifts too.
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