Singapore Telecommunications
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    Singapore Telecommunications
    (126 reviews)
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    Company Reviews

    Working at Singapore Telecommunications

    4.0126 ratings in total
    5
    47
    4
    43
    3
    25
    2
    6
    1
    5
    81%
    Rate salary as high or average
    75%
    Employees recommend this employer to friends
    Work/Life balance
    3.3(126 ratings)
    Career development
    3.3(125 ratings)
    Benefits & perks
    3.6(126 ratings)
    Management
    3.3(126 ratings)
    Working environment
    3.8(126 ratings)
    Diversity & equal opportunity
    5.0(1 ratings)
    Ratings for Singapore Telecommunications are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 126 reviews sorted by most recent
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    5.0
    Analyst Programmer
    Feb 2025
    Somerset Central Region3 to 4 years in the role, former employee
    I learned generating and resolving billing in Singtel, producing eBill which first version only release to Top 10 Customers.
    The good thingsWorking place where you can learn a lot of things, facing challenges and having humble and talented seniors who are willing to help.
    The challengesThey are very strict with paper qualification, so you need to have at least recognized bachelor degrees to start.
    5.0
    Executive assistant
    Aug 2023
    Good working environment
    The good thingsGood working environment
    The challengesMeet month end closing.
    5.0
    CSE
    Jun 2023
    Singapore7 to 8 years in the role, current employee
    Good entry level job
    The good thingsPeople, work load, office location,
    The challengesProgression and salary increment
    5.0
    Building technician
    May 2023
    Jurong West West RegionLess than 1 year in the role, current employee
    No experience but develop my skills
    The good thingsDevelop in my skills so I like this job
    The challengesYes ,I like for this company
    4.0
    Sales Communications Associate
    Oct 2022
    Fast-pace, challenging and exciting environment
    The good thingspeople in retail, fun to be with and chiong together as a team
    The challengesred tape, a few layers of management
    5.0
    Bca
    Aug 2022
    Completed my ug deegre
    The good thingsMy aim is want to work in singapore
    The challengesI put my efforts for the company
    4.0
    Service engineer
    Dec 2021
    front line always ready to help and serve
    The good thingsless stress, friendly, flexibliity, encouraging
    The challengeshigher salary and more bonuses
    4.0
    IT security analyst
    Oct 2021
    Singapore3 to 4 years in the role, current employee
    Great place to work for if you are looking to learn and grow.
    The good thingsGreat learning and advancement opportunities. Many challenges to overcome but most of them had came out positive.
    The challengesManagement could do a better job in understanding and communicating with staff on ground to improve challenges in operations and QoL.
    3.0
    Retail executive
    Jun 2021
    Retail Executive: Long hours with expectations of Sales target as well as customer service
    The good thingsCommision wise is ok. Staff perks for mobile and fibre.
    The challengesThe training that was carried out for new hires was very barebones as there are many processes and systems to learn. Not very friendly when it comes to new trainees so must have intiative to learn and pickup fast, if you want to work as a retail exec. Management would pressure for sales target and customer experience scores. If you do not hit sales target they would come down on you and make you come down for training even if it is your off day. At the same time you need to maintain good customer service. It is very likely that you would exceed the 44 hours work week so if you are looking for work/life balance look someplace else.
    2 people found this helpful
    5.0
    Senior Techinian
    Jun 2021
    Great learning experiences.
    The good thingsEveryday is a learning day. Embrace the challenge.
    The challengesDue to manpower shortage : work / life balance is affected.
    1 person found this helpful
    3.0
    Executive
    Jun 2021
    SingaporeLess than 1 year in the role, current employee
    Supportive colleagues but poor management
    The good thingsMy colleagues were supportive of one another. We were able to learn and grow together, and forging friendships that extended beyond the office There were good learning opportunities for us, with trainings, webinars and other materials we received
    The challengesThe Management sets unrealistic expectations and then they come down hard on the staff when things don't turn out as expected Employee welfare could be better, such as Management having more willingness to lend a listening ear to the staff and be less dismissive More benefits for contract staff would also make things better
    3.0
    Executive
    Jun 2021
    Less than 1 year in the role, current employee
    Good colleagues but staff welfare could be better
    The good thingsMy colleagues were helpful and we sharpened each other, which helped us learn and grow together as a team I picked up alot of hard and soft skills while at work and in my interactions with colleagues The location is pretty central, which makes it easy to come to work
    The challengesManagement sets super unreasonable targets and goes very hard on staff Not much opportunities for career development within the company Pay more attention to staff welfare and listen more to their concerns
    5.0
    Sales Account Manager
    Mar 2021
    Somerset Central Region
    Fast paced environment and independent
    The good thingsFlexible hours and nice people
    The challengesLooking for work life balance
    3.0
    Accounts Executive
    Jan 2021
    Singapore1 to 2 years in the role, current employee
    You don't really reap what you sow
    The good thingsThe company rewards us well with performance bonus, this is the motivation to work. My colleagues here aren't that political, at least my team mates aren't. There are frequent half-days on the eve of public holidays and also some special ones like Family day where we get to go off 4 hours earlier. You get to learn a lot of things here, given the time. Opportunity is always present.
    The challengesDespite the bonuses, the management throws unreasonable decision to make last minute cut, last minute changes to numbers. We as executive have to be on standby to wait and to load into system, it is easy for one to tense up duration those critical period. I suggest if cuts are not significant, we could wait till a second adjustment period(we have three period catered) to deliver. Also, 1 person could be doing 3 persons worth of work at any given time.
    3 people found this helpful
    4.0
    Field engineer/Technician
    Dec 2020
    yes very good to opportunities know new things
    The good thingsDear Friends, i am working telecom field. Any vacancy available please contact me. 2G,3G,4G,MW,BTS,IBS experience in field engineer any telecom related vacancy technician/rigger notify me.
    The challengesnot bad.good experience to work here
    5.0
    Operations Executive
    Sep 2020
    3 to 4 years in the role, former employee
    Enjoyable and pleasant work experience
    The good thingsOverall good working environment. Friendly and helpful teammates. Focus on teamwork, everyone pulls their weight. Managers and directors are understanding and reasonable, they do not micromanage, perfect for independent workers. Opportunity to go on company sponsored upskill courses. Rotating job scopes within the team to encourage flexibility and learning. Have to take up additional portfolios but superiors make an effort to ensure you are not swarmed. Manageable work load however there will be a couple of busy periods requiring overtime.
    The challengesLack of career advancement and salary can range from average to below market standard.
    5.0
    Technician
    Aug 2020
    Very rewarding and cahllenging job
    The good thingsVery challenging environment, has to learn new skill from time to time
    The challengesEnsure that breakdown does not affect the telecommunication service
    5.0
    Engineering Officer II
    Aug 2020
    Flexible time and the camaraderie of working among colleagues.
    The good thingsworking together as a team and a mutual trust towards each other.
    The challengesWorking for almost 5 years, unable to get permanent post.
    1 person found this helpful
    5.0
    Associate Engineer
    Jun 2020
    5 to 6 years in the role, former employee
    Learning opportunity not to be missed
    The good thingsI have a great working colleagues. 90% sponsored by company for part time studies. Given opportunity to take up new role and responsibilities.
    The challengesHard for career advancement. Belt curve KPI.
    1 person found this helpful
    5.0
    IT technical support
    Jun 2020
    3 to 4 years in the role, former employee
    Have a few years of EMP device data security
    The good thingsMost are outstanding at cybersecurity where internal secrets are kept. Nevertheless unable to reach.
    The challengesPaid well and a lot of new innovation up for us specialists to upgrade an upskill to higher level with silicone valley.
    5.0
    Admin
    Jun 2020
    Less than 1 year in the role, former employee
    Five years experience in admin
    The good thingsHard working,learned more about job
    The challengesHard working and honest
    5.0
    Customer service
    Apr 2020
    1 to 2 years in the role, current employee
    GREAT
    The good thingsThis company have treat me very well. They show appreciation for all employees .Good perks. They make the working environment so comfortable and the management are so approachable that you can voice out to anyone if have any enquires. I love working here.
    The challengesThe challenges working in this company is we have to attend to different kind of customers.
    1 person found this helpful
    4.0
    Manager
    Apr 2020
    5 to 6 years in the role, current employee
    The job is very challenging if you are looking for good career advancement
    The good thingsOne of the things I like about the team is that they cooperative and spontaneous. The work environment is good as long as you are sociable and kind.
    The challengesOne of the contributing factors to work stress is there are too many protocols and processes and work is forever unfinished.
    1 person found this helpful
    5.0
    Executive
    Mar 2020
    Less than 1 year in the role, current employee
    Good Benefits but Long Working Hours
    The good thingsOne of the things I like about the team is that they are helpful. Some of the benefits that staff get to enjoy are great.
    The challengesThe company has helped me to grow professionally by giving us wider work scope. The weakness of the company's management team is seen in identifying employee needs.
    1 person found this helpful
    3.0
    Premium THD
    Feb 2020
    1 to 2 years in the role, former employee
    Eye Opening
    The good thingsCertain Perks like company discounts and welfare events are quite good.
    The challengesThe weakness of the company's management team is seen in mostly the operation side where there is a distinct disconnect from the top management to mid management to the employee level.
    5.0
    Sub-Assisstant Engineer
    Feb 2020
    5 to 6 years in the role, former employee
    Abul Khair Steel Re-rolling limited.
    The good thingsThe company has helped me to grow professionally by The company ensures that everyone has a conducive work environment by Some of the benefits that staff get to enjoy are One of the things I like about the team is that they The strength of the company's leadership is seen in​​​​
    The challengesThe company has helped me to grow professionally by One of the challenges I find working with the team here is that The career and growth opportunities here are limited because​​ The weakness of the company's management team is seen in I don't feel confident in the company's performance since​​​​​
    5.0
    IT security analyst
    Jan 2020
    SingaporeLess than 1 year in the role, current employee
    Great employer experience
    The good thingsBenefits and culture is better than other SI companies. There are multiple departments available and you have an option to try different roles within the organisation. Employee perks are good (especially telco benefits).
    The challengesExperience may be highly dependent on the project you're working on and the manager. There is a moderate turnover rate so there are lots of handing over, taking over of tasks from colleagues.
    1 person found this helpful
    5.0
    Admin
    Nov 2019
    Less than 1 year in the role, former employee
    Very friendly environment
    The good thingsThe colleagues were all very friendly and nice. The job was not very demanding and very manageable.
    The challengesNot a very convenient place to travel to, unless you live nearby
    3.0
    Head of operations
    Oct 2019
    Learn a lot but prepare to work very hard and long hours
    The good thingsSome of the people and colleagues are very supportive
    The challengesthe work load and work life balance can be overwhelming many a times.
    4.0
    Billing Executive
    Sep 2019
    1 to 2 years in the role, current employee
    High starting salary for a fresh grad
    The good thingsI liked that my colleagues in the Serangoon North office were really laidback. There was no overtime required for my position and I was offered a pretty high starting salary despite the fact that I was a fresh grad without experience. There was also shuttle buses provided to the office from Ang Mo Kio and Dover. Furthermore, there were plenty of food options if you are willing to walk for 10 minutes.
    The challengesThere is not much interaction between managers and the normal staff. I think more could be done to make feel employees appreciated. The yearly increment could also be increased.
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