SingHealth Polyclinics
    (42 reviews)

    Company Reviews

    Working at SingHealth Polyclinics

    3.742 ratings in total
    5
    14
    4
    12
    3
    9
    2
    3
    1
    4
    86%
    Rate salary as high or average
    64%
    Employees recommend this employer to friends
    Work/Life balance
    3.5(42 ratings)
    Career development
    3.3(42 ratings)
    Benefits & perks
    3.5(42 ratings)
    Management
    3.2(42 ratings)
    Working environment
    3.5(42 ratings)
    Diversity & equal opportunity
    3.0(1 ratings)
    Ratings for SingHealth Polyclinics are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 42 reviews sorted by most recent
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    most recent
    4.0
    Temp Patient Service Associate
    Feb 2026
    Pasir Ris Central East RegionLess than 1 year in the role, former employee
    To serving patient for their appointment & change their appointment date in kiosk machine .
    The good thingsHappy that I got a job with SingHealth. Thank you
    The challengesThing that I improve a lot in patient Service Associate using mobile app.
    3.0
    Senior Patient Service Associate
    Oct 2023
    Less than 1 year in the role, former employee
    Good company but stressful enviroment
    The good thingsStaff Benefits good....
    The challengesJob rotating will change every 2 weeks. Stressful enviroment
    1 person found this helpful
    5.0
    Senior Patient Services Associate
    Mar 2023
    Bedok East Region1 to 2 years in the role, former employee
    It was very challenging,with great endurance.nevertheless a fulfilling experience
    The good thingsI enjoyed serving the elderly and caring for them.
    The challengesManagement was not appreciative no recognition for hardwork especially @BedokbPolyclinic.
    3.0
    Senior staff nurse
    Dec 2022
    Bedok East Region9 to 10 years in the role, former employee
    Experience with multiple knowledge in various service in healthcare settings
    The good thingsMy previous employer sent me to a variety of courses and I get to learn and gain deepen my knowledge and ability to better prepare to serve my patient with care. Safety and Empathic care and service-oriented.
    The challengesI have challenges getting support to continue my related field knowledge which I am interested in and was not given an opportunity to for the past 4 years which I approach during my performance interview.
    1.0
    Executive
    May 2022
    SingaporeLess than 1 year in the role, former employee
    No work life balance
    The good thingsGood exposure with many different aspects
    The challengesTotally no work life balance, with no respect of personal time by management
    4.0
    SSN1
    Mar 2022
    11 to 12 years in the role, current employee
    Good Work Exposure in a Community setting
    The good thingsGreat leaders, good exposure, multiple opportunities and company supports you in furthering studies. You get to enjoy alternate Sat, weekends and PH just as your school going children.
    The challengesToo many roles and JDs to mind under one job title. But nevertheless it’s a test on how u prioritise your work
    1.0
    Medical doctor
    Jan 2022
    1 to 2 years in the role, former employee
    Poor management with unprofessional staff
    The good thingsGreat diversity of interesting cases
    The challengesHeavy unequally distributed workload with poor unprofessional training from inadequate people .
    2 people found this helpful
    5.0
    Executive, Clinical Services
    Oct 2021
    Less than 1 year in the role, current employee
    Inclusive and Safe Environment
    The good thingsThere is a high level of team cohesion in the department, the senior management are also very grounded and approachable. Healthy working culture.
    The challengesNot the fault of the organisation - WFH made handover pretty difficult, but was still doable.
    5.0
    patient service associate
    Mar 2021
    Marine Parade Central Region1 to 2 years in the role, current employee
    Feel satisfaction & great when patients appreciate my assistance & service
    The good thingsMeeting a lot of people from different wals of life
    The challengesHandling difficult patients & situation; IT system should be improved on the registration process & booking of appointments;
    5.0
    PCA
    Jan 2021
    3 to 4 years in the role, former employee
    working colleague teamwork
    The good thingsgood working colleague the working hour the salary not bad the bonus and their benefit good evironment good OM and CM
    The challengesabit far from my place the journey to my place to work will take more than a hour.
    2 people found this helpful
    2.0
    Exec
    Aug 2020
    Less than 1 year in the role
    Good benefits toxic environment
    The good thingsGood benefits/ fairly good package
    The challengesToxic environment everyone's for themselves and be careful anything coming from behind you. Same goes to the management.
    2 people found this helpful
    1.0
    temporary executive
    Jul 2020
    Less than 1 year in the role
    rude supervisors and management
    The good thingsnothing good to say as I only spent few weeks there.
    The challengesrude management and supervisor. I was a newbie and was not guided properly and blamed for everything that went wrong.
    2 people found this helpful
    5.0
    PATIENT SERVICE ASSOCIATE
    May 2020
    Less than 1 year in the role, current employee
    GOOD PROSPECTS. GREAT BENEFIT. STABLE CAREER/COMPANY
    The good thingsENVIRONMENT AND COLLEAGUES. BENEFIT AND THE OPPORTUNITY TO BUILD YOUR FUTURE AND GAIN MEDICAL KNOWLEDGE ALONGSIDE OTHER DUTIES
    The challengesTHERE ARE TIME WHERE PATIENTS CAN BE DIFFICULT TO HANDLE ON A DAILY BASIS BUT THERE ARE MANY MORE PATIENTS THAT WILL MAKE MY DAY FEEL BETTER THEN WORST.
    1 person found this helpful
    5.0
    Pstient serivce associate
    Nov 2019
    5 to 6 years in the role, former employee
    My experience at healthcre
    The good thingsTeam work, learn about healthcare,
    The challengesBenefits good , office hours
    3.0
    Senior pharmacist
    Nov 2019
    5 to 6 years in the role, current employee
    Life in SHP
    The good thingsIron rice bowl
    The challengesPromotion criteria not standardised - taking on more responsibilities may not get you promoted faster.
    1 person found this helpful
    3.0
    Physiotherapist
    Jul 2019
    Singaporecurrent employee
    Lacking staff recognition and career progression, fair remuneration
    The good thingsLaid back, suitable for retirement
    The challengesEverybody is so laid back, hard for people that want to pursue or climb career ladder
    4.0
    Temp Patient Exec
    Apr 2019
    Less than 1 year in the role, former employee
    Great Experience, Prepare your heart though
    The good thingsEmployers were clear on what to do they were also kind and friendly
    The challengesPatients can be cranky, like they might even curse ur family kind of cranky. Some might even try to get away from paying the fees. It's important then to tune this out and control your anger.
    1 person found this helpful
    5.0
    Temporary Healthcare Assistant
    Dec 2018
    Less than 1 year in the role, former employee
    New challenges everyday
    The good thingsMy colleagues were really helpful and guided me well throughout the entire 2 months. Giving me tips on handling patients needs and to always practice good service upon serving them. My team leader also thought me basic hygiene practices such as steps to wash our hands properly, wearing and also removing of gowns and to keep ourselves alert to attend to patients who seem to need our help.
    The challengesThis job requires long standing hours. Perhaps, a small chair could be placed at the side for employees to sit, when there are no patients around.
    1 person found this helpful
    4.0
    Staff Nurse
    Jun 2018
    Singapore3 to 4 years in the role, former employee
    Good place for work life balance
    The good thingsProvide good training and growth development
    The challengesNeed to keep up to date with knowledge and skills.
    3.0
    Executive
    Apr 2018
    Multiple layers of approvals and red tape, top down approach
    The good things-21 days of annual leave -strong culture of work live balance if you have children (Managers can keep taking urgent leave with no consequences) -most colleagues are friendly and helpful
    The challenges-many layers of approvals for a project -lots of meaningless meetings to align approach taken with various departments and heads -many keep asking and asking and no one wants to take the responsibility for a decision
    6 people found this helpful
    2.0
    Nurses
    Feb 2018
    Singapore3 to 4 years in the role, current employee
    Good learning experience
    The good thingsGood learning experience.
    The challengesManagement is myopic and not many visionary leaders to lead the organization forward.
    3.0
    HR executive
    Dec 2017
    Able to work under pressure and able to work independently
    The good thingsPeople are nice
    The challengesChanges made should be made know to all staff immediately,
    5.0
    Senior staff nurse
    Oct 2017
    SingaporeLess than 1 year in the role, current employee
    Fair and Appreciative
    The good thingsI had been away from the workforce for more than a year, due to pregnancy and childbirth. This was the only employer that looked favorably on me and offered me a position with fair remuneration. They looked beyond paper qualifications, appreciating an individual's work experiences, aptitude, and learning enthusiasm in their consideration. Opportunities for career development are available, and there are currently scholarships available to those who are interested to pursue their passion for community nursing. There is good work-life balance, due to the office hours arrangement and proximity of work to home. Where possible, staffs are allocated to a branch nearest to home, cutting down travel time, and allowing staff to attend to personal needs/life. Working environments and relationships are good - you have to manage patients and their caregivers of course but that is part of the job.
    The challengesI have so far, no bad experiences to report. Any challenges exist in all we do or engage in, and challenges are necessary to motivate the individual, provide meaning and purpose, as well as contribute to the development of the individual. A year-long hiatus from the workforce, meant I had to work extra hard to get up to pace with everyone else, and everyone has been helpful and understanding so far.
    4 people found this helpful
    4.0
    Senior staff nurse
    Sep 2017
    11 to 12 years in the role, former employee
    Good opportunity to work independently with standard of practice
    The good thingsFriendly environment
    The challengesOverly crowded and shortage of facilities, lack of career advancement opportunity
    2 people found this helpful
    5.0
    Temporary Runner
    Aug 2017
    Less than 1 year in the role, current employee
    Working with Singhealth
    The good thingsGreat to be part of the Singhealth group. Gain more experience and learn more things. And working with all the great peoples and kind permanent staff. Kindly help in what we need. And willing to teach in what we doesn't know how to do it. Really hope that i can continue in this Healthcare Industry with them again. I gonna miss the kind and great staffs in this Singhealth Polyclinic. Thankyou so much.
    The challengesThey must have the blend of teamwork between the permanent staffs and temporary staffs.And permanent staffs willing to help the temporary staffs in need. And have a personal talk to the person if he/she make mistakes not telling everyone about that particular person mistakes but the person doesn't know anything. Hopefully they can improve to make the working environment.
    3 people found this helpful
    4.0
    Nurse
    Aug 2017
    10years as dialysis nurse in Singapore
    The good thingswith professional and passion in working positive attitude during working.love to communicate with patienthave good feedback in working area
    The challengesto entitle high position in company
    5.0
    SingHealth HQ
    May 2017
    Singapore1 to 2 years in the role, current employee
    Great Company To Work For
    The good thingsCompany has a great structure. Good work life balance.
    The challengesEverything is looked after well.
    5.0
    Patient Service Associate
    Mar 2017
    1 to 2 years in the role, current employee
    Do medical report
    The good thingsWork as a team
    The challengesNil
    1 person found this helpful
    4.0
    SPSA
    Feb 2017
    3 to 4 years in the role, current employee
    GOOD WORK EXPERIENCE
    The good thingsRecognition
    The challengesNIL
    1 person found this helpful
    3.0
    Doctor
    Jan 2017
    Singapore11 to 12 years in the role, current employee
    Busy most of the time
    The good thingsPatients not overly demanding. Regular continuing education sessions
    The challengesAdapting to IT changes. Heavy patient load
    1 person found this helpful
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