SM Supermalls
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    SM Supermalls
    (21 reviews)
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    Company Reviews

    Working at SM Supermalls

    4.521 ratings in total
    5
    10
    4
    11
    3
    0
    2
    0
    1
    0
    81%
    Rate salary as high or average
    95%
    Employees recommend this employer to friends
    Work/Life balance
    3.6(21 ratings)
    Career development
    4.1(21 ratings)
    Benefits & perks
    3.9(21 ratings)
    Management
    4.3(21 ratings)
    Working environment
    4.2(21 ratings)
    Ratings for SM Supermalls are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 21 reviews sorted by most recent
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    4.0
    Sales clerk
    Feb 2017
    Less than 1 year in the role, former employee
    I experience there be confident, friendly, and hardwork.
    The good thingsI enjoy there because people there is good and friendly
    The challengesthe challenge working there is clean warehouse because its really messy and need put heavy boxes in their proper places.
    5.0
    Cashier
    Dec 2016
    Less than 1 year in the role, former employee
    Its such a great experience working in this company.
    The good thingsHigh salary and great environment.
    The challengesNothing. I enjoy everything
    5.0
    Cashier
    Jul 2015
    job exp.
    The good thingsCare to the employees. Good salary compensation.
    The challengesIt is difficult to handle customer needs and complaints sometimes.
    5.0
    Cashier
    Jul 2015
    Less than 1 year in the role, former employee
    good
    The good thingscommunication with the customer and good relationship with the co-workers
    The challengessometimes shortage
    4.0
    Selling department manager
    Jul 2015
    3 to 4 years in the role, former employee
    They've got it all
    The good thingsI worked with SM dept store as dept manager for 4 years and was given opportunity to be part of 3 branches in those years.sM has taught me the importance of being flexible and creative. sM listens to their people when it comes to suggestions that make work flow easier and employees happy. they have different programs and benefits for the employees to support them till retirement.
    The challenges6 days work week takes toll to ones social life. Culture setting differs in every branch. Merit increase can be raised higher. Work sched is based on operations time, therefore there is work on holidays and filing leave is seldom allowed.
    5.0
    customer assistant
    Jul 2015
    1 to 2 years in the role, former employee
    sm
    The good thingsits lively and my managers were too good to me.i met s lot of friends. it boost my confidence.
    The challengesmanager of hr doesnt know how to haandle her employees well
    4.0
    Customer service assistant
    Jul 2015
    1 to 2 years in the role, former employee
    The SM Store Iloilo
    The good thingsThis company has given me so much experience when it comes to having a job. They allowed me to explore my capabilities and gave me all chances to make use of my abilities, skills and knowledge.
    The challengesWorking with a salary of an entry level but having a different level of job.
    5.0
    rdu clerk
    Jul 2015
    Less than 1 year in the role, former employee
    sm cubao
    The good thingsmeeting new people.
    The challengesit help my confidence boosts.
    5.0
    Selling Department Supervisor
    Jul 2015
    1 to 2 years in the role, current employee
    New Experience and Challeges
    The good thingsThis company let me learn on how to coach people around me and become a walking model. This company also encourage employees to save while working and we are very secure! A year ago i applied for this company, and now i love what i'm doing and have grown alot both career and self. I gained friends and experience alot of professionalism!
    The challengesI have a alot challenges faced with this company. Talking to customers, dealing with them. But! Because of trainings of the company it helped me to face new challeges in my life both personally and professionally! I have learned alot!
    4.0
    Stock clerk
    Jul 2015
    Less than 1 year in the role, former employee
    knowing how to be independent
    The good thingsa lot of people you may know and do as you are
    The challengeschallenge in stocks preparations and display
    4.0
    Cashier
    Jul 2015
    Less than 1 year in the role, former employee
    Cashier
    The good thingsI enjoy working here is to learn how to become more confident and serving a good customer service. And having a team work.
    The challengesWhen facing all different kind of customers.
    5.0
    bagger
    Jul 2015
    1 to 2 years in the role, former employee
    BAGGER
    The good thingsThe company is good in terms of giving benefits to their employees.
    The challengesThe challenges are how to deal with everyday different types of people the customers.
    4.0
    HR Manager
    Jul 2015
    SM's got it ALL FOR YOU!
    The good thingsSM pays well for performance and hard work. It's a big company so in terms of your career, you can have a good future here. It's one of the employers of choice.
    The challengesOne of the challenges would be work schedule which is Monday-Friday; 9:00am-7:30pm or compressed work week. If you're okay with that, you'll be fine here.
    4.0
    Ads and Promo Assistant
    Jul 2015
    1 to 2 years in the role, former employee
    MY EXPERIENCE
    The good thingsI enjoy a lot while working at SM Supermarket. From the people, organizations and other activities sponsored by the company. You will encounter different challenges but they will surely help you solve your problem. They will allow you to learn and give you more information to help you growth.
    The challengesWhats challenging in retail business is that everyone is very busy and you need to reach a certain quota or sales for the day or month. We also face some challenges specially dealing with people that do not understand easily.
    5.0
    Accounting manager
    Jul 2015
    3 to 4 years in the role, former employee
    Stepping Stone
    The good thingsProfessional
    The challengesManaging of time
    5.0
    Graphic artist
    Jul 2015
    5 to 6 years in the role, former employee
    Great working experience with The SM Store
    The good thingsGood salary. Great trainings and programs. Generous benfits and incentives.
    The challengesWorkload.
    4.0
    Mall marketing officer
    Jul 2015
    3 to 4 years in the role, former employee
    Enjoyed it, challenging
    The good thingsCareer empowerment in Marketing Management, social skills, negotiation skills, vast network opprtunities
    The challengesLong work hours, work during sundays and holidays, sometimes inifficient work load
    4.0
    Operations manager
    Jul 2015
    5 to 6 years in the role, former employee
    Operations Manager
    The good thingsConcern for employee development Fair treatment no politics in all levels With clear vision and objectives for each employees Year end evaluation is fair for salary increment Give equal opportunity regardless of age and gender
    The challengesHaving 6 days work a week not enough to balance work/life
    4.0
    Retail sales assistant
    Jul 2015
    Less than 1 year in the role, former employee
    Sales Personnel
    The good thingsMy superior was strictly smart leading and motivating her subodinates at that time. We urge to give our best in making our sales hit the target qouta given to us, if not there will always be a punishment like (singing, dancing or any talent ). I was very impressed with the performance of my Department Manager and it serves as my inspiration to be like her someday.
    The challengesTo create a salestalk to the customer and strive to hit the target qouta. And me and my team always did and made even on the top Sales of the month, every month.sa
    5.0
    Customer service supervisor
    Jul 2015
    7 to 8 years in the role, former employee
    Good work & training experience from SM Store
    The good thingsI learned a lot of things in terms of retail operations, inventory, sales and even marketing. They provided trainings and seminars that helped me excel in my job. Customer Service is the most important part of the job and the company taught us how to converse well with customers and to ultimately build strong customer relations and loyalty.
    The challengesSince there are so many employees it is sometimes hard to deal with everyone. Some have been there for more than 10 years and they feel that although we are on the same level of position, their tenure entitles them to more benefits or privileges. Promotion is still relatively based on number of years instead of skill or talent. Some have to wait at least 5 years to even have a chance at promotion
    4.0
    Accounting Officer
    Jul 2015
    1 to 2 years in the role, former employee
    Nice and challenging experience.
    The good thingsMore acounting knowledge. Experienced to handle people. Experienced to coordinate with different teams in the organization. Chance to work in one of the biggest companied in the Philippines.
    The challengesManagement. Work-Life Balance
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