Employees at Smiggle value the friendships developed with colleagues and appreciate the good opportunities for promotion if they perform well. The company culture emphasises proper training and is inclusive regardless of education level. The work environment is seen as fun with less political games.
However, some potential challenges exist, such as employees feeling there are too many tasks and not enough time or staff to complete them. There are concerns that management expectations are too high and that some store managers treat employees unfairly. The role can be physically tiring due to rotating store visits, and some find the targets set are unachievable. There is also a perception of insufficient work hours being available and the work environment being fast-paced.