Ratings for SMRT Buses are shared as-is from employees in line with our community guidelines
Reviews
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5.0
Bus Captain
Jan 2026
Gali Batu North Region9 to 10 years in the role, former employee
The benefit of defensive driving.
The good thingsThe view of Singapore.
The challengesWorking hours and shift rotation
1.0
Bus Captain
Feb 2025
Choa Chu Kang Central West Region1 to 2 years in the role, current employee
Worst company I've ever worked at
The good thingsNothing. Worst company I've ever worked at
The challengesAlways rushing to keep up with schedule
Short toilet breaks (3-8min at times)
Short 20-25 minute mealbreaks (includes waiting for parking, buying food & using the washroom)
Worst of all, rude Malaysian supervisors
1 person found this helpful
5.0
Supervisor
Apr 2023
Choa Chu Kang West RegionLess than 1 year in the role, current employee
LTA Bus operation and Bus Engineering
The good thingsLead team in Operational roles
The challengesDaily Upfront challenge
5.0
Logistics Assistnat officer
Nov 2022
Logistics & Multi Modal transport
The good thingsexposure, amazing, enjoyable, strength & meamningful
The challengesSmart, vision, mission, objective & happiness
3.0
Driver
Mar 2022
1 to 2 years in the role, former employee
This job allow you to see all sorts of characters in a human being.
The good thingsSalary is 2 times a month. Speak no evil, hear no evil when you are driving and you will be doing fine.
The challengesCommunication between departments are almost non-existent.
5.0
Supervisor
Dec 2021
Ang Mo Kio North-East Region
More things to clearn about team work
The good thingsAbout safety and project
The challengesTotally different enjoy 😉
4.0
Bus Captain
Jun 2021
1 to 2 years in the role, current employee
Enjoy and love ur job
The good thingsWorking environment - friendly
The challengesTime - rushing, working am, pm & split shift - not enough sleep at all....
3.0
NIL
May 2021
3 to 4 years in the role, current employee
YOU CAN WORK HERE JUST TO EARN A LIVING,NOTHING ELSE
The good thingsBENEFITS AND GOOD WORKING COLLEAGUES
The challengesNO CAREER PROGRESSION. YEARLY INCREMENT IS PATHETIC
5.0
Senior Trainer
Apr 2021
Explore new equipment
The good thingsFollow up with new technology
The challengesKeep lost package
Boss keep changing
3.0
Bus Captain
Mar 2021
1 to 2 years in the role, former employee
Provided #WorkLifeBalance is prioritised especially for Singaporeans, many would take up but alas it is not focused.
The good thingsI knew Bus Captains tribulations from many² walks of life.
The challengesGiven Split Shifts with Off Days not firmed.
4.0
Finance supervisor
Feb 2021
3 to 4 years in the role
ENSURE EXPENSES IS SPENT WITHIN BUDGET
The good thingsGOOD TEAMWORK
NO OVERTIME
LEARN BUDGET
GET TO KNOW BUS OPERATION
The challengesHAVE TO SOURCE FOR INFORMATION OURSELF
4.0
Trainer
Jul 2020
Singapore7 to 8 years in the role, former employee
The bus transport industry has given me a good understanding and working knowledge on Singapore public transport network supporting the mass rapid transport.
The good thingsGreat culture and rewarding good performance.
The challengesAttrition rate of new Bus Captain is relatively high and role of a trainer and mentor is stressful. Employees must have a safe hands, be highly discipline and alert at all times when serving passenger throughout their shifts.
4.0
Personal assistant
Jul 2020
Less than 1 year in the role, former employee
Great experience to work with a great MD with few words
The good thingsMD trusted me with my work although he is always out station.
The challengesColleague loves to gossip behind my back but being a temporary worker there for just 3 months, I just do my job.
1 person found this helpful
5.0
Bus captain
Jun 2020
Good salary.nice working environment
The good thingsSalary, working with colleagues
The challengesTo meet bus schedule time
3.0
Team manager
Mar 2020
5 to 6 years in the role, current employee
Stable job but with many challenges
The good thingsThe ground staff are generally nice
The challengesThere are always room for growth. You might be put to higher job grade to learn however pay is not as rewarding and may be challenging if your peer is parachute into with higher pay.
4.0
Company driver
Jan 2020
3 to 4 years in the role, current employee
i like to myself and my work
The good thingsI'm very happy to join this company I'm enjoying my work
The challengesI'm like my job very useful my life
4.0
Captain
Jan 2020
satisfied with the work
The good thingsthe friendly working safenvironment
The challengeslong working hours and rotation of shifts
2.0
Admin officer
Aug 2019
3 to 4 years in the role, current employee
SMRT Buses
The good thingsBosses are flexible with requests.
The challengesPay lower than market.
Your appraisal is judged by the number of MCs first.
You need to record your hard work and notify your superiors before appraisal if not you get an average.
No opportunity to grow.
4.0
Investigator
Mar 2019
1 to 2 years in the role, current employee
Experiential Journey
The good thingsBenefits for transportation
The challengesPeople's view and expectations
5.0
Manager Ops support
Jan 2019
Less than 1 year in the role, current employee
Great working for SMRT
The good thingsFree transport, synergy between departments.
The challengesThe senior staff are a bit of old school
5.0
Bus driver
Mar 2018
1 to 2 years in the role, current employee
Accepting new challangers
The good thingsMeeting new people, gain more knowledge,
The challengesAbility to stay calm under pressure
3.0
Class 3 driver
Sep 2017
I drove bus
The good thingsMeet new people
The challengesCustomer
3.0
Bus Captain
Jul 2017
1 to 2 years in the role, current employee
A ok temporary jobs for locals
The good thingsGood benefits and perks and a decent salary
The challengesWaking up early in the morning to work and Tiring and sleepy throughout your driving routines. Meeting many unpleasant and rude passengers who has no respect for Bus Captains. Too many big headed foreigners working in this company and I felt I'm working in a foreign land. Too bad not many locals wants to do this job because of its challengers and its only suitable for foreigners.
3.0
Bus driver
Jun 2017
Less than 1 year in the role, current employee
Driving Bus
The good thingsColleagues which is also driving bus
The challengesComplains & Accidents
4.0
Bus Captain (Part-Time)
Apr 2017
Less than 1 year in the role, current employee
Learning experience
The good thingsLearning experiences from the job as a bus captain as well as good interactions with the management staff on various company issues.
The challengesThe working roster is dependent on operational requirements, hence it would differ based on services. Some services are conducive while others are more challenging
5.0
Administrative Officer - Human Resources Business Partners
Apr 2017
SingaporeLess than 1 year in the role, former employee
Short but fruitful
The good thingsWork-life balance is very much encouraged across the department. Management is understanding and friendly. Personally witnessed several occasions of good career advancement opportunities provided to employees.
The challengesFast-paced learning environment but the mentors are accommodating and willing to teach you. Once you have grasped the skills, it becomes easier to adapt to the working culture.
2 people found this helpful
5.0
Handling staffs and general public in operation.
Oct 2016
5 to 6 years in the role, former employee
Earn best employee of the year
The good thingsServe the people with passion internally and externally. got experience and share the experience to subordinates and other employees. Able to solve problems within customer with the priority.
The challengesSolving internal and external problem within departments and general public.
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