Sofitel
    (16 reviews)

    Company Reviews

    Working at Sofitel

    3.916 ratings in total
    5
    6
    4
    5
    3
    4
    2
    0
    1
    1
    69%
    Rate salary as high or average
    63%
    Employees recommend this employer to friends
    Work/Life balance
    3.4(16 ratings)
    Career development
    3.7(16 ratings)
    Benefits & perks
    3.6(16 ratings)
    Management
    3.2(16 ratings)
    Working environment
    3.7(16 ratings)
    Ratings for Sofitel are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 16 reviews sorted by most recent
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    3.0
    DOF
    Jan 2023
    SingaporeLess than 1 year in the role, current employee
    small hotel with small finance team
    The good thingsstaff oriented with good benefits
    The challengesSupportive ambassadors from all departments
    4.0
    Room Service
    Dec 2022
    Little India Central RegionLess than 1 year in the role, former employee
    It was a nice experince with this hotel
    The good thingsHotel Atmosphere was nice and all staff were friendly. They respect each other. Hr mam was nice cooperative.
    The challengesI met with foreigners it was a great experience for me. I dont think so but in peak period when order is on high accuracy then we have to face bit difficulty to completing order.
    4.0
    F&B Captain
    Sep 2020
    3 to 4 years in the role, current employee
    Fast paced and energetic
    The good thingsClose knit team that supports one another.
    The challengesToo many captains in a vessel could sink it.
    3.0
    Cluster Learning & Development Officer
    Jul 2020
    3 to 4 years in the role, current employee
    You can try. Hope u will not be disaapointed
    The good thingsnice colleagues. Nice view and environment
    The challengesworking alone. Not much team effort
    3.0
    Technician
    Aug 2019
    SingaporeLess than 1 year in the role, former employee
    "BONJOUR"
    The good thingsHotel is new, less than 3 years since started operation. In room condition still good.
    The challengesThe preopening team for Engineering. Standard procedure of inspection was not done thoroughly and "tada" some room missing under basin light. If a simple inspection of light can be overlooked, imagine those with difficulty to access. Huat ahh! Lastly, the access panel opening for room is so huge. Goodluck.
    5.0
    FOOD AND BEVERAGE
    Apr 2019
    GREAT MANAGEMENT TEAM , SUPERB TEAM WORK
    The good thingsEMPOWERMENT , TEAM WORK WITHIN VARIOUS OUTLET
    The challengesMORE STAFF STRENGH
    3.0
    Technician
    Mar 2019
    Less than 1 year in the role, former employee
    Great colleague
    The good thingsMrt just exactly under the hotel. Great teamwork.
    The challengeseasily under- appreciated no matter how hard we worked,infact It's lacking of communication also equalizes to the very poor distribution and staggering of our daily job scope. Team Leader has always been roared up on everyone without giving any motivation and morale support. Company needs ample of time to actually LEARN how to empower and develop great workers and not bring them down.
    4.0
    Team leader
    Mar 2019
    Never stop learning from ACCOR
    The good thingsFlexible and employer do really help in building someone else's self-esteemed to be more confident by providing loads of training.
    The challengesThe unexpected turnover in the company
    5.0
    Guest Experience Executive
    Sep 2018
    Less than 1 year in the role, former employee
    Average stress working environment
    The good thingsSuperb management team which i cannot deny
    The challengesNew environment, new culture hence one has to literally be a sponge to absorb and digest all these challenges. so, what else is new?
    5.0
    Chief Concierge
    Feb 2018
    Great team work and supportive management.
    The good thingsEvery department with well together to resolve issues, ensuring that the guest have a memorable experience and returns.
    The challengesA little too much micro managed.
    1.0
    Rooms Division
    Feb 2018
    3 to 4 years in the role, current employee
    limited budget and resource to bring out one potential
    The good thingsHotel discount rates
    The challengesTight budget everywhere to improve work process flow. High expectation to meet guest satisfactions with limited resource
    5.0
    Wine And Dine Department (Food & Beverage)
    Jan 2018
    Less than 1 year in the role, former employee
    Working as a family
    The good thingsNo such thing as discrimination or racism when working in this hotel. Staff don't treat you differently.
    The challenges-
    4.0
    Executive Housekeeper
    Jun 2017
    Peaceful place
    The good thingsNice and peaceful place to work in
    The challengesArea is too big
    5.0
    Security System Operator
    Apr 2017
    3 to 4 years in the role, current employee
    Awesome
    The good thingsThere is plenty of new things to learn very professional and supportive management and staff, always providing new training to the staff which is very helpful for them to achieve there personal and professional goals in their carrier. Situated at a very beautiful place digital the palm becoming more and more attractive place for the tourists which makes us proud to be a part of a great team.
    The challengesSince it was my first step in hospitality industry in Dubai it was not an easy for me to adapt new working environment as it is a massive property with lot many rooms, villas and restaurants. As a CCTV operator you have to monitor each and everything very carefully and noticed suspected activities and report it to managment.
    5.0
    Concierge
    Feb 2017
    1 to 2 years in the role, current employee
    Lovable and fun colleagues
    The good thingsFun working environment People pushes you to keep going Colleagues can become your closest friend after a few days fun and entertaining You learn alot of life lessons working here
    The challengesBosses are very messy The environment is very strict you cannot play MC Level of Gossips are really high Not for the weak hearted Money you earn is very low Tips from guest is very low Guest request for alot of nonsense stuff Lots of parties and events IN need for chinese speaking staff
    1 person found this helpful
    4.0
    Duty manager
    Feb 2017
    3 to 4 years in the role, current employee
    Good
    The good thingsPassion
    The challengesNone
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