SP Services Ltd
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    SP Services Ltd
    (8 reviews)
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    Company Reviews

    Working at SP Services Ltd

    4.58 ratings in total
    5
    5
    4
    2
    3
    1
    2
    0
    1
    0
    101%
    Rate salary as high or average
    100%
    Employees recommend this employer to friends
    Work/Life balance
    4.0(8 ratings)
    Career development
    3.4(8 ratings)
    Benefits & perks
    4.6(8 ratings)
    Management
    3.5(8 ratings)
    Working environment
    4.1(8 ratings)
    Ratings for SP Services Ltd are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 8 reviews sorted by most recent
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    most recent
    5.0
    Team Leader and Safety Inspectorate Officer
    Jul 2020
    11 to 12 years in the role, current employee
    Frontline Counter Operations
    The good thingsMore Exposure given to learn new things
    The challengesFun and Loving Environment
    5.0
    Technician
    Sep 2019
    Singapore11 to 12 years in the role, current employee
    A very establish company
    The good thingsThe sole power distribution company in the country good benefits and Union
    The challengesThe expectations are high must be able to be open minded for self improvement
    5.0
    Customer Relations Officer
    Jun 2019
    Singapore5 to 6 years in the role, former employee
    Great Management and colleagues
    The good thingsThe people work hand in hand to resolve problem together.
    The challengesTo be able to hit the KPI.
    4.0
    Customer care officer
    Apr 2019
    5 to 6 years in the role, current employee
    Good benefits but stressful.
    The good thingsThe working hours are fixed.
    The challengesToo many red tape and procedures rather outdated
    4.0
    Instrumentation Engineer For API production plant
    Jan 2017
    3 to 4 years in the role, current employee
    Good Experiance in field level with good work stress handling
    The good thingsTeam work, regular present , consistent hard work
    The challengesTo keep working order time to time
    3.0
    Customer Care Officer
    Sep 2015
    3 to 4 years in the role, former employee
    Recommend to enter any department but not call center or backroom.
    The good things1) Benefits and bonuses are the best so far in all my jobs. 2) Best place for students as there isn't any backlog to clear. 3) There will be chances for job rotation or career switch (if you willing to wait more than 5years maybe even 10years). 4) Work-life balance are highly obtainable. 5) Colleagues are friendly. 6) Will obtain chance to work from home.
    The challengesTraining structure too chaotic eg. new comer maybe pull out at a sudden to do other stuff. IT need to upgrade their skills as a lot of time do not know reasons of error unable to fulfill simple request where other coy can. Lack of training and development. For 3years might send employee for just 2 training which include induction. Required to pay for company Dinner & dance.
    5.0
    Customer service
    Jul 2015
    Less than 1 year in the role, former employee
    My Review
    The good thingsGreat company culture , nice to work in. Benefits and salary comparable to the market.
    The challengesCareer advancement limited.
    1 person found this helpful
    5.0
    Customer service team leader
    Jun 2015
    3 to 4 years in the role, former employee
    Great Experience!
    The good thingsI was with SP Services Ltd for 3 years and the benefits there were awesome. Unfortunately, due to unforeseen circumstances, I am unable to continue working there. It was a decision I truly regretted. It has been a great environment to work in the service centre. All staffs were very cohesive. The centre manager was very approachable and his willingness to help the staffs was truly commendable.
    The challengesAs this line is in the customer service industry and I was a team leader, one of the greatest challenge that I faced is definitely difficult customers, in addition, I have to protect the staffs, at the same time. not to offend customers. Another challenge would be doing appraisal time whereby reality is cruel and that I have to bring down the grades of staffs who do not perform and interview them.
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