A place where I gained more than expected knowledge and skills.The good thingsThe good thing about the company is that there are plenty of career development platform to be considered. For example, a customer service executive can become an instructor after they have equipped themselves with the relevant skills. For staffs who are already working with the company for a decent period, you will be given great discounts and advantages when signing up for any course. You may also join the group classes during the non-peak hours for free.
The challengesDuring peak hours, the work load may get a little overwhelming and stressful. But however, it can be managed together with your other colleagues. You also have to be customer oriented so that it will be easier to manage demanding customers. Multi-tasking will be a skill that one has to master as you will be required to book appointments for clients on a first-come-first-serve basis.