Biased leadership and poor management culture in OperationsThe good thingsSupportive colleagues at the same level and a good, flexible working hours arrangement.
The challengesOperations management lacks professional leadership and operates on favoritism rather than merit. While site staff consistently deliver on the ground, management frequently takes credit for their achievements. Furthermore, there is zero room for growth or promotion for general staff—only top-level leader receive promotions year after year. This ego-centric leadership style and lack of recognition severely damages team morale and operational efficiency.