Customer FocusWe shall be the solution provider of first choice in our selected markets. All of our decisions are taken with the customer in focus. Working in partnership, we aim to add value for our customers, as well as for Trelleborg.On a daily basis, we demonstrate Customer Focus by:researching and fully understanding our selected marketsworking with customers to build long-term partnerships for mutual benefitunderstanding the impact on our customers of our business decisionsproviding class-leading solutions with excellent service and qualitydelivering on our promises and commitments.PerformanceWe shall perform better than our competitors. “Performance” is not only about the results we achieve but how we achieve them.On a daily basis, we demonstrate Performance by:taking individual responsibility for personal objectives and resultscontinuously improving our performance and delivering on commitmentsencouraging a culture of continuous improvement in the short as well as medium and long termdoing what we have decided to dosetting clear objectives and measuring performance and providing continuous feedback.InnovationWe promote an innovative culture and attitude. We think differently and strive to apply innovative thinking and creativity to everything we do. Innovation is a key driver for our growth.On a daily basis, we demonstrate Innovation by:developing innovative solutions to customer problemsdifferentiating through creative material, product, process and service developmentsbeing proactive in initiating change and improvementsharing knowledge and experience through teamworkcontinuously challenging and asking “why?”.ResponsibilityWe all share responsibility for our company as a whole and for its results. We have a social responsibility and we carefully protect the positive image of our company.On a daily basis, we demonstrate Responsibility by:respecting the culture, custom and rules of the countries in which we operatecommunicating openly and accurately with all stakeholdershaving the courage to express our opiniontaking personal responsibility for our actionsperforming our duties to the best of our ability and with integrity.
Customer FocusWe shall be the solution provider of first choice in our selected markets. All of our decisions are taken with the customer in focus. Working in partnership, we aim to add value for our customers, as well as for Trelleborg.On a daily basis, we demonstrate Customer Focus by:researching and fully understanding our selected marketsworking with customers to build long-term partnerships for mutual benefitunderstanding the impact on our customers of our business decisionsproviding class-leading solutions with excellent service and qualitydelivering on our promises and commitments.PerformanceWe shall perform better than our competitors. “Performance” is not only about the results we achieve but how we achieve them.On a daily basis, we demonstrate Performance by:taking individual responsibility for personal objectives and resultscontinuously improving our performance and delivering on commitmentsencouraging a culture of continuous improvement in the short as well as medium and long termdoing what we have decided to dosetting clear objectives and measuring performance and providing continuous feedback.InnovationWe promote an innovative culture and attitude. We think differently and strive to apply innovative thinking and creativity to everything we do. Innovation is a key driver for our growth.On a daily basis, we demonstrate Innovation by:developing innovative solutions to customer problemsdifferentiating through creative material, product, process and service developmentsbeing proactive in initiating change and improvementsharing knowledge and experience through teamworkcontinuously challenging and asking “why?”.ResponsibilityWe all share responsibility for our company as a whole and for its results. We have a social responsibility and we carefully protect the positive image of our company.On a daily basis, we demonstrate Responsibility by:respecting the culture, custom and rules of the countries in which we operatecommunicating openly and accurately with all stakeholdershaving the courage to express our opiniontaking personal responsibility for our actionsperforming our duties to the best of our ability and with integrity.
Customer FocusWe shall be the solution provider of first choice in our selected markets. All of our decisions are taken with the customer in focus. Working in partnership, we aim to add value for our customers, as well as for Trelleborg.On a daily basis, we demonstrate Customer Focus by:researching and fully understanding our selected marketsworking with customers to build long-term partnerships for mutual benefitunderstanding the impact on our customers of our business decisionsproviding class-leading solutions with excellent service and qualitydelivering on our promises and commitments.PerformanceWe shall perform better than our competitors. “Performance” is not only about the results we achieve but how we achieve them.On a daily basis, we demonstrate Performance by:taking individual responsibility for personal objectives and resultscontinuously improving our performance and delivering on commitmentsencouraging a culture of continuous improvement in the short as well as medium and long termdoing what we have decided to dosetting clear objectives and measuring performance and providing continuous feedback.InnovationWe promote an innovative culture and attitude. We think differently and strive to apply innovative thinking and creativity to everything we do. Innovation is a key driver for our growth.On a daily basis, we demonstrate Innovation by:developing innovative solutions to customer problemsdifferentiating through creative material, product, process and service developmentsbeing proactive in initiating change and improvementsharing knowledge and experience through teamworkcontinuously challenging and asking “why?”.ResponsibilityWe all share responsibility for our company as a whole and for its results. We have a social responsibility and we carefully protect the positive image of our company.On a daily basis, we demonstrate Responsibility by:respecting the culture, custom and rules of the countries in which we operatecommunicating openly and accurately with all stakeholdershaving the courage to express our opiniontaking personal responsibility for our actionsperforming our duties to the best of our ability and with integrity.