Exploration of Helpdesk Support RoleThe good thingsInteresting regarding Tourism's training service, detailed report for hotels from worldwide. Approach different levels of hotel management. Understand service standard which they practice in hospitality.
The challengesLimited Job scope, workload stagnate and limited exposure. Need enhance jobs' scope according to market's need, simplify business process and provide suitable training for employee. Always review performance, either staff individual, department or whole company.