TWG Tea Company
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    TWG Tea Company
    (10 reviews)
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    Company Reviews

    Working at TWG Tea Company

    3.610 ratings in total
    5
    4
    4
    2
    3
    2
    2
    0
    1
    2
    80%
    Rate salary as high or average
    60%
    Employees recommend this employer to friends
    Work/Life balance
    4.4(9 ratings)
    Career development
    3.2(10 ratings)
    Benefits & perks
    2.9(9 ratings)
    Management
    3.1(9 ratings)
    Working environment
    3.4(10 ratings)
    Diversity & equal opportunity
    1.0(1 ratings)
    Ratings for TWG Tea Company are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 11 reviews sorted by most recent
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    4.0
    Retail Sales Associate
    May 2026
    Changi Airport East Region1 to 2 years in the role, former employee
    Best days of working, if you ever get chance to get in your lucky enough
    The good thingsThe staff discount The no ceiling incentives competitive salary the best people you will find is working here
    The challengesspeaking Chinese language as most customers cannot speak English
    1.0
    Retail Sales Associate
    Apr 2026
    Changi Airport East RegionLess than 1 year in the role, former employee
    If they do not like you, you get faulted even if you are right.
    The good thingsSorry, nothing good to say.
    The challengesToxic working environment. Purposely make things difficult for new staffs. When you took initiative to help or practice new things and even if you make no mistakes, instead of giving you support and motivation, they reprimand you for it because you are newbie.
    4.0
    Chef de partie
    Mar 2021
    employee benefits are good
    The good thingsa great place to attain product knowledge and various ways of cooking.
    The challengeslow career growth, ( production plant )
    1.0
    Office staff
    Oct 2020
    3 to 4 years in the role, current employee
    Poor and toxic management during Covid-19
    The good thingsThe good colleagues and the teas.
    The challengesJust follow instructions, do not question your top superior.
    5.0
    Customer associate
    Jun 2020
    1 to 2 years in the role, former employee
    Great working experience
    The good thingsFacing different type of customers and finding the right product defends on their need
    The challengesExcellent customer service experinence
    3.0
    Marketing
    Mar 2019
    Less than 1 year in the role, former employee
    Minimal Career Progression
    The good thingsAwesome team to work with Good work life balance
    The challengesNot much career development Not much incentive and perks
    3.0
    Executive
    Jun 2017
    Singapore3 to 4 years in the role, current employee
    Mundane office
    The good thingsWork/life balance is slightly above average.
    The challengesCompany could pay better as there is no 13th month.
    1 person found this helpful
    4.0
    Office Administrator
    Feb 2017
    1 to 2 years in the role, current employee
    Good stepping stone into the society
    The good thingsIt is a very comfortable and flexible working environment with diverse group of people to work with. You learn to work with classic and not break up pressure. Working here also encourages a work-life balance as well.
    The challengesThis company currently does not practice salary increments for full-time non-executives and administrative roles. For current employees, internal transfers are highly recommended for career advancement and progression.
    4 people found this helpful
    5.0
    Chef de partie
    Jul 2015
    1 to 2 years in the role, current employee
    Great job
    The good thingsEverything
    The challengesLearning new thing
    5.0
    Assistant executive chef
    Jul 2015
    Singapore3 to 4 years in the role, current employee
    Review for TWG TEA COMPANY PTE LTD
    The good thingsI joined the company in December 2011 as a rank and file worker (Chef de partie). The company has given me many opportunities. This includes courses which are fully sponsored for upgrading. They are also very open to ideas and suggestions and most importantly they recognise hard work and talent. I was also given many opportunities to travel overseas to help the company setup their new ventures.
    The challengesAs in any working environment, we have to constantly upgrade and keep up with the current trends especially in the F&B sector. We face new challenges everyday and it is our duty as management in the company to overcome these challenges and value add to the company so that operations can be smooth and constantly improving. This challenges in turn also helped me to grow and become more experience.
    2 people found this helpful
    5.0
    PR manager
    Jul 2015
    Singapore3 to 4 years in the role, current employee
    Work life balance with a luxury firm
    The good thingsColleagues are friendly and accepting. There is a lot of training opportunities for self improvement and product knowledge. Staff gets a holistic overview of the company when they get to work in the outlet and bring in understanding to apply when they work in the corporate office. Everyone who works here have international exposures and this is something that keeps you updated with global trends.
    The challengesIt's definitely an international company but it's pretty much an SME management style. Structure is still refining as the company grows. A young team which may also limits experience sharing at times.
    3 people found this helpful
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