Uniqlo
    (30 reviews)

    Company Reviews

    Working at Uniqlo

    3.930 ratings in total
    5
    10
    4
    13
    3
    4
    2
    0
    1
    3
    90%
    Rate salary as high or average
    83%
    Employees recommend this employer to friends
    Work/Life balance
    3.0(30 ratings)
    Career development
    3.5(30 ratings)
    Benefits & perks
    3.6(30 ratings)
    Management
    3.2(30 ratings)
    Working environment
    3.8(30 ratings)
    Diversity & equal opportunity
    2.0(1 ratings)
    Ratings for Uniqlo are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 30 reviews sorted by most recent
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    4.0
    Retail Supervisor
    Jan 2026
    East Region9 to 10 years in the role, current employee
    Good for those who want challenges
    The good thingsGood Career Progression Good Pay Great staff discount
    The challengesNo work life balance. Toxic work culture
    1.0
    Assistant manager
    Nov 2022
    Singapore5 to 6 years in the role, former employee
    Requested too much responsibility without future
    The good thingsIf you don't have good background like certification, then it is good for you. but If not then no worth it.
    The challengesThe working environment is too terrible. Requesting too many things but no supports from the company. Also the company has too much Japanese culture and force to follow to everyone.
    4.0
    Retail assistant
    Nov 2022
    Singapore1 to 2 years in the role, former employee
    Basically the best place to get a part time job
    The good thingsGreat teamwork among peers and wasn't stressful.
    The challengesOnly one or two upper management.
    1.0
    Retail associate
    Nov 2021
    Tampines East Region1 to 2 years in the role, former employee
    Poor work life balance
    The good thingsAverage and decent pay although it could be better match with the workload
    The challengesLong hours and poor management system which is constantly changing, to summarize, pay does not match with workload.
    1 person found this helpful
    5.0
    Sales associate
    Sep 2021
    Singapore1 to 2 years in the role, former employee
    Uniqlo Orchard Central
    The good thingsMeet new people, new colleague, different type of customer Everyday and of course Everyday are very challenging and Everyday we learn something different and it won’t make yourself feel bored working.
    The challengesPromotion to grew in the company was to slow.
    3.0
    Senior associate
    Apr 2021
    Good career growth but not enough time for family
    The good thingsFast career growth than other companies and salary is great but management right now is not as good as it was before. Nevertheless, this is one great oppurtunity.
    The challengesUnable to tend to staff professionally. All about customers and not much for employees.
    5.0
    Uniqlo
    Jan 2021
    1 to 2 years in the role, former employee
    Do more stock , replenish stocker , welcome the customer
    The good thingsGood things is i love to do replenish stock Do more stocking
    The challengesMust talk more english with customer, if they asked about where’s all the shirt what they need , we need to approach them
    4.0
    Retail associate
    Jul 2020
    Less than 1 year in the role, former employee
    Good Pay and Job scope depending on management
    The good thingsGood experience with a good pay
    The challengesThe management team of the company is a bit bias ( depend on store)
    4.0
    Retail associate
    Feb 2020
    1 to 2 years in the role, current employee
    Not bad once getting the hang of it
    The good thingsSocial environment with colleagues
    The challengesfast pace environment and tasks
    5.0
    Senior Retail Associate
    Feb 2020
    SingaporeLess than 1 year in the role, current employee
    Eye opening job suitable for fresh grads
    The good thingsHigh chance to learn new things each week trained by senior staffs. Very friendly colleagues! Everyone has a teamwork mindset :)
    The challengesLong working hours that makes it difficult to balance life and work. Good for a temporary job for those who are looking around, but will need to work for a good few years in order to make it far to management team. However, rise in pay is very little.
    5.0
    Supervisor
    Dec 2019
    Singapore7 to 8 years in the role, former employee
    Productive and organized organization
    The good things- Great colleagues, although turn over is high at some store - For a retail company, it is a stable company to work at in terms of employee's benefits needs - medical coverage, O.T pay etc. - Gained business skills and knowledge (eg. inventory, store operation etc) learn from Japanese business culture especially if you're in a low sales stores - You will be trained to do everything which is a good thing so that you're able to be flexible in the workplace - Learn through experience kind of environment
    The challenges- May be very strict and to some they might feel like they are in a military - Very fast paced, need to have strong multi tasking skills
    5.0
    Retail associate
    Dec 2019
    5 to 6 years in the role, former employee
    Great atmosphere
    The good thingsMeet new people, new colleague, different type of customer Everyday and of course Everyday are very challenging and Everyday we learn something different and it won’t make yourself feel bored working.
    The challengesSometimes we try to aim our company goal by hitting the store target it’s difficult.
    4.0
    Sales associate
    Jul 2019
    1 to 2 years in the role, former employee
    Working with fun loving people. Yet some Senior rank colleague wasn’t respectful towards new staff.
    The good thingsMany things to learn, a very busy environment
    The challengesIn the beginning I was badly treated by senior rank stuff and some manager. Some days it was so busy and short of manpower, many labor work to be completed.
    3.0
    Retail associate
    Jun 2019
    Less than 1 year in the role, former employee
    Not bad I had a good experience when I working to this company
    The good thingsWhen ur team working together.
    The challengesWhen the customer can't find the item then I'll try to help him to search or find what he's looking for.
    5.0
    Team leader
    Jun 2019
    3 to 4 years in the role, current employee
    双语 人们总是说爱笑的人运气不会差。 People always say the one who likes smiling will never lack of luck.
    The good thingstalk with each other and as a team they let me improve a lot Always keep smiling and energetic
    The challengesPromote slowly Short a lot people make me too tired
    4.0
    Retail sales assistant
    May 2019
    1 to 2 years in the role, former employee
    Visual mannequin
    The good thingsmake many friends and working together as good teamwork. Standard fold clothes and keep tidy. lean how to change dummies model visual mannequin and display. Good customer service to serve customer.
    The challengesfold tidy clothes and change Sheloves on limit time. But customers just messing.
    5.0
    Retail assistant
    Aug 2018
    Less than 1 year in the role, former employee
    Fun, enjoyable working experience
    The good thingsManagement and co-workers were fun and great to work with. Very good experience for retail work.
    The challengesCustomer service, learning how to meet the customer's needs. Understand how to properly engage with customers to give a good shopping experience.
    4.0
    Retail Associate
    Jul 2018
    Less than 1 year in the role, former employee
    Easy to adapt and comfortable working environment
    The good thingsThe pros of working as a retail associate in Uniqlo are definitely its staff discounts on the apparels and the fun working environment. Uniqlo is strict in the maintaining standards of the store and customer service which is parallel to Japanese style of discipline.
    The challengesThe night shift is the most tiring slot for working due to tidying up the chaotic aftermath of customers actions and mess. This is especially true for busy outlets. Moreover, Uniqlo is proud in changing the store layout frequently so as to maintain a refreshing atmosphere of the store, which unfortunately is the challenge for part-time staffs to keep up with the changes as it may result in confusion.
    1 person found this helpful
    4.0
    Sales supervisor
    Jul 2018
    3 to 4 years in the role, current employee
    My first company at Singapore is a good job. I can learn a lot of things example of staff training , customer service, teamwork , how communication with staff or customer
    The good thingsGood things is this company have a good benefits for staff , and take care our staff . we have 14 days annual leave,14 days medical leave . And public holiday we have extra off day . One week we work 5 days and we have two days off . One day working hours is 9 hours ,one week 44 hours . After 44 hours we have OT .
    The challengesI enjoy working here because we have a teamwork and they will be support you when you are feel difficult problem .
    4.0
    Temporary Staff
    Jun 2018
    Less than 1 year in the role, former employee
    Fun Experience
    The good thingsThe working environment there is good. The co-workers are friendly and fun, and the management is nice. I get to experience some new things there, like how to communicate with customers, manage warehouse, like how a company arrange their stuff.
    The challengesI've only worked there for close to 1 month. I find that shortage of staff which is common in most places is one of the major challenge in a retail industry, as we need to always race against time before opening the store. Furthermore, customers can be unreasonable at times, so it can be hard to coax and meet their needs. Store can be quite messy everyday even though it was arranged nicely one day before, as the stuff need to be replenish and employee will need to find what inside which will mess up the store again everyday.
    1 person found this helpful
    5.0
    Team leader
    Apr 2018
    3 to 4 years in the role, former employee
    Here is the place where i gain a lot of experience and knowledge
    The good thingsFriendly colleagues, and well organised company
    The challengesNeed to be fit and healthy at all time to make sure that all the task given can be done on time
    1 person found this helpful
    4.0
    Retail Associate
    Feb 2018
    Fun Experience!
    The good thingsFun and friendly environment to be in, meet great friends and people. Work environment with great vibes! I like how the company always starts off the day with the store supervisor/manager briefing everyone about items on limited offer, as well as service attitude that everyone needs to take note of, and mentioning the sales target with service staffs, so everyone will have a goal in mind for the rest of the day.
    The challengesWorking hours for full-time may be too long.
    1 person found this helpful
    3.0
    part time retail asistant
    Dec 2017
    Less than 1 year in the role, current employee
    strict
    The good thingsstaff discounts, good organisational structure and tools for training and development and promotion, teach you discipline
    The challengesvery strict and high standards. need to be very enthusiastic about work, positive and proactive. long labourous hours. needs you to learn a lot about the company and its procedures
    3.0
    Sales assistant
    Sep 2017
    1 to 2 years in the role, current employee
    Good opportunity especially for students
    The good thingsUNIQLO is really strict about manner and sales target and it is not only for full time worker but also for part time worker. When I joined this company I didn't know anything but they teach from step by step.
    The challengesSometimes human relationship in the company can be a problem. Each worker have their different background such as student and working mother. So students can be required to work in the weekend or at night when a lot of your friends are having fun.
    4.0
    Merchandising Planning
    Mar 2017
    Less than 1 year in the role, current employee
    Good experience in merchandising
    The good thingsdetailed, systematic and meticulous
    The challengeslong working hours
    1.0
    Retail associate
    Dec 2016
    tiring
    The good thingsmake new friend
    The challengesvery high expectations
    5.0
    Part time sales associate
    Nov 2016
    Less than 1 year in the role, former employee
    Fantastic
    The good thingsMy employer is really nice towards staff. My working colleagues are also really friendly and they never hesitate to teach you new things when you are keen to learn. If you love to come to work knowing that the people there are like family to you, then yes, UNIQLO SG is the place to work at.
    The challengesThe only thing about working in a retail line is that sometimes, after a busy period and during the closing hour, it gets really exhausting to tidy the entire place so that it would be ready for the next day operation. Other than that, everything is good.
    4.0
    Retail associate
    Oct 2016
    SingaporeLess than 1 year in the role, former employee
    Interesting
    The good thingsA lot of things to be learned, and good experience
    The challengesAverage challenges you might expect in any company
    4.0
    Senior Retail Associate
    Mar 2016
    1 to 2 years in the role, former employee
    SENIOR RETAIL ASSOCIATE
    The good things1. Supporting/helping one another regardless of who you are 2. Family-like work environments 3. Words of encouragements and motivations 4. Fun and laughters 5. Work as a team to hit the daily sales target of the store 6. Learning/ sharing new things regardless of your position 7. No matter how bad your day is, there will always be someone to cheer u up without them knowing 8. Staff discounts (no limits), medical benefits and get 'free' uniform
    The challenges1. Making sure that the customers are satisfied with the service given and their purchase item 2. Everyday need to hit sales target 3. Reduced the number of part time staffs when they exceeded their monthly manpower budget 4. Clocking out late if the store have not complete their tidy/shortage of manpower 5. No company dinner and dance
    5.0
    Store supervisor
    Jul 2015
    Singapore1 to 2 years in the role, current employee
    retail industry
    The good thingscan train you more on managerial position. Can develop your career to high growth.
    The challengeshandle a hundred of employees
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