Vodafone Group
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    Vodafone Group
    (12 reviews)
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    Company Reviews

    Working at Vodafone Group

    4.712 ratings in total
    5
    9
    4
    2
    3
    1
    2
    0
    1
    0
    100%
    Rate salary as high or average
    92%
    Employees recommend this employer to friends
    Work/Life balance
    4.2(12 ratings)
    Career development
    4.3(12 ratings)
    Benefits & perks
    4.1(12 ratings)
    Management
    4.3(12 ratings)
    Working environment
    4.3(12 ratings)
    Ratings for Vodafone Group are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 12 reviews sorted by most recent
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    most recent
    5.0
    Agent
    Jan 2021
    3 to 4 years in the role, former employee
    I can solve problems and absorb the anger of the customer and also the seller by nature
    The good thingsI found enthusiasm at work, learned a lot about order and time, and increased my experience
    The challengesBudgeting, standardization and allocation, fluctuating digital background, consumer feedback, and ROI tracking
    5.0
    Service delivery manager
    Jun 2020
    7 to 8 years in the role, current employee
    Excellent company to work with
    The good thingsCulture, Employee Care, Transparency
    The challengesLocation, Very demanding
    5.0
    Any
    May 2020
    7 to 8 years in the role, former employee
    Present excellent customer experience
    The good thingsPassion and love for people, enthusiastic, team work, smiling, active listening, conflict resolution and handling.
    The challengesWorking under pressure too many rush and inquiries, using the phone causes heart problems . It's ok.
    4.0
    Assistant manager
    May 2020
    3 to 4 years in the role, current employee
    Very good work environment
    The good thingsVery good company and work culture
    The challengesHuge exposure to multiple system
    5.0
    Account manager
    Feb 2020
    Less than 1 year in the role, current employee
    Technical support and Customer Care service
    The good thingsCommunication and learning How to Help Others I a professional way.
    The challengesConsider to Manage a team work spirit.
    5.0
    Customer representative
    Nov 2019
    1 to 2 years in the role, former employee
    it was great, I'm just looking for the next step
    The good thingsenvironment, career opportunities, salary and management. full package !
    The challengesnothing, there wasn't disadvantages. even if there was any kind of challenges it has been sorted on spot.
    5.0
    customer service or technical service executive
    Jan 2019
    1 to 2 years in the role, former employee
    i started my career as customer or technician service executive.
    The good thingsI enjoyed how we handle the customer dispute and query on real time.
    The challengesSales a lot pressure
    5.0
    Head of IT
    Feb 2018
    current employee
    Great work environment!
    The good thingsGood culture, work environment, training opportunities, access to unbeatable technology and a great and world recognizable brand such as Vodafone.
    The challengesBenefits and compensation overtime is becoming less attractive due margins decrease in the telecommunications space
    5.0
    Business Develoment Manager
    Jul 2017
    3 to 4 years in the role, current employee
    The experience oerall is good.
    The good thingsIt helps employees in maintaining the work life balance.
    The challengesNew products support and services.
    4.0
    Sr manager
    May 2017
    5 to 6 years in the role, current employee
    Excellent company to work for
    The good thingsWork environment
    The challengesNa
    5.0
    As a job person
    Mar 2017
    Less than 1 year in the role, current employee
    I want a good platform
    The good thingsOther country experience
    The challengesNothing
    3.0
    Retail store manager
    Mar 2017
    1 to 2 years in the role, former employee
    Good place to work
    The good thingsLearned team management ,interacting with different customers n helping them.. Solving queries on the customers soo that they remain happy an satisfied with the services . Overall store operations
    The challengesWork Timings were too high
    1 person found this helpful
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