An unforgettable but invaluable experienceThe good thingsHopeful new candidates can learn the ropes of this trade by gaining new insights and experiences by taking it as a learning experience as well as a stepping stone until a better and rewarding job offer comes along. Employers are usually out for Govt-assisted upgrading courses which means employees need to be able to handle obstacles of certain issues or complaints independently and tactfully.
The challengesCompany Management should be able to discern between delegating job tasks related and completely unrelated to Company's trade to an employee. Tasks such as doing lamination for the employers' children educational certificates are simply out of the job scope. Furthermore, every new recruitment of general workers doing labour job should undergo a standard inhouse training before authorising them to start work. This would ensure that the inexperienced candidates have been properly trained before being entrusted or assigned to carry out their job duties. Procrastination on the customers' complaints by evading their calls and SMSes.