IT Support Engineer (Rotating Shift)
Provide daily IT support, maintenance, and troubleshooting both onsite and remotely.
Deliver on-site assistance for systems, network, and desktop issues, ensuring services meet SLA requirements.
Collaborate with the product team on system enhancements and issue resolution.
Requirements:
Diploma in IT or a related field.
Preferably experienced in desktop support with solid knowledge of Windows OS and basic networking.
Prior experience in a customer support environment is an advantage.
Strong technical, analytical, and troubleshooting skills, with a customer-focused mindset and excellent interpersonal abilities.
Willing to work alternate shift hours: 2 days work and 2 days off rotational shift (AM Shift: 8AM to 8PM; PM Shift 8PM to 8AM).
We regret that only shortlisted candidates will be notified.
GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973
This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).
e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.
By applying for this role, you consent to GMP Recruitment Services (S) Pte Ltd’s PDPA and e2i’s PDPA.
Employer questions
- How many years' experience do you have in the IT industry?
- What's your expected monthly basic salary?
- Do you have technical support experience?
- Which of the following statements best describes your right to work in Singapore?
- Are you available to work on weekends or public holidays?
- Which of the following types of qualifications do you have?
- How many years' experience do you have as an Information Technology Support Engineer?
- Do you have customer service experience?
Company profile
Founded in 1991, The GMP Group is a leading recruitment and HR solutions provider headquartered in Singapore, with a regional presence in Kuala Lumpur, Malaysia. With over three decades of industry experience, we partner businesses across diverse sectors to deliver tailored talent acquisition and workforce solutions.
Voted on of Top 10 recruitment agencies by HR practitioners since 2006 (Human Resources magazine).