Retail Assistant (Full Time | Islandwide Locations in SG)
As a Retail Assistant, you will help create excitement about the products that the Company carries, providing the right solutions and getting products into the hands of the Company’s valued customers. Being part of the retail team, you must understand the business objectives and the importance of having the ability to deliver a company customer service & shopping experience that is a cut above the rest.
Roles & Responsibilities include:
Support the day-to-day business operations of the retail store.
Greeting customers, the moment they enter the store and making them feel welcome.
Perform cashiering function / Cashiering counter closing.
Be approachable and be a good listener in discovering customers’ needs.
Recommend a product and solution in meeting customers’ needs & objectives.
Generate interest through the sharing of product knowledge.
Keeping abreast of product knowledge through continuous learning.
Overcoming customers’ objections.
Upselling of pet accessories, toys etc.
Promote and market PLC membership sign-ups & renewals.
Provide tender loving care to small animals in the store.
Perform general housekeeping to maintain a safe and hygienic environment for staff, customers and pets.
Closing sales with pride and a high level of professionalism.
Requirements:
Able to work 5 days work week (including weekends and public holidays)
Working Hours: 10am - 10pm (Pet Safari outlets: NEX, Vivo City, The Star Vista and Waterway Point Mall), OR 11am - 9:30pm (Pet Lovers Centre outlets)
Must be willing to have direct contact with animals and work in pet retail environment (animals, animals' fur & dust)
Must be able to carry at least 22kg and can climb the ladder.
Able to handle food packaging products that contain Pork, Beef, Seafood, Lamb & Poultry, etc.
Highlights:
Sign-on Bonus: S$600 (After completion of continuous six (6) months of service, as per the Company's Sign-On bonus policy).
General Target Incentives: Up to $410
Benefits: Medical Reimbursement, Health Insurance, Quartely Meal Allowance, Team Bonding, Long Service Award, Staff Purchase Discount, Company Uniform Provided, etc.
Please note only shortlisted candidates will be notified.
Employer questions
- Which of the following statements best describes your right to work in Singapore?
- What's your expected monthly basic salary?
- Which of the following types of qualifications do you have?
- How many years' experience do you have as a Retail Sales Assistant?
- Are you available to work on weekends or public holidays?
- What is the maximum weight that you are comfortable and able to lift?
Company profile
Pet Lovers Centre (PLC) is a home-grown pet retail and service chain that was founded in 1973 as a family hobby business. The company only rapidly grew since the second generation of the Ng family took over in 1995. Since then, they have expanded to Malaysia and eventually to Asia.
To date, it is the largest pet chain store within Singapore and Malaysia.
A pioneer in the pet food and accessory retail industry in Singapore, PLC is a household name today, known for its ability to offer its customers the widest and freshest range, coupled with prompt and warm service.
PLC is an Associate member of WWPIA (Worldwide Pet Industry Association).