Sr. System Engineer
Roles & Responsibilities
We are seeking a highly skilled Senior System Engineer to manage, optimize, and secure our IT infrastructure. This role involves hands-on administration of servers, networks, cloud services, virtualization, backup solutions, and end-user systems. You will also lead initiatives in business continuity, disaster recovery, and IT security while mentoring junior IT staff.
Key Responsibilities:Infrastructure & Systems Management
- Design, implement, and manage Windows Server infrastructure, including Active Directory, DNS, Exchange, and print servers.
- Administer Windows, Linux, VMware, Hyper-V, and cloud environments (Azure, AWS).
- Manage Microsoft 365 / Office 365 services, including configuration, troubleshooting, and user support.
- Implement and maintain system backups using Veeam, Symantec, Arcserve, or equivalent solutions.
- Conduct patch management, firmware updates, and system health checks.
Networking & Security
- Basic administration and troubleshooting of firewalls, routers, VPNs, and LAN/WAN connectivity.
- Implement security measures following CIS standards and ensure compliance.
- Conduct bi-weekly user access reviews and manage account security (CyberArk, AD).
Business Continuity & Disaster Recovery
- Plan and maintain business continuity and disaster recovery strategies, ensuring minimal downtime.
- Monitor backup processes, system recovery readiness, and DR drills.
Application & Service Administration
- Manage infrastructure applications post go-live: VCenter, WSUS, TrendMicro/Symantec, Veeam, and MSSP services.
- Oversee router/SMS gateway management, user access, and service configuration.
Monitoring, Troubleshooting & Support
- Diagnose interoperability issues across Exchange, Active Directory, and other infrastructure services.
- Monitor system performance, conduct capacity planning, and resolve incidents promptly.
- Provide mentorship and guidance to junior IT staff.
ITIL & Operational Practices
- Apply ITIL practices for configuration, change, and release management.
- Maintain detailed documentation of systems, configurations, and processes.
Company profile
SysNet System and Solutions Pte Ltd
Sysnet is a progressive and dynamic company with a clear objective - to provide our clients with innovative and cost-effective business solutions through the efficient deployment and integration of IT technology. It was established in 2004. Sysnet provide our customers with a one-stop comprehensive IT Consultant Services. Our experienced team of IT Consultants work day to night to ensure quality and healthy IT environment for our managed client. As your technology partner, Sysnet will work with you to create a competitive advantage using rapidly emerging technologies such as Virtualization and Intranet tools, always ensuring a versatile and reliable platform for your information systems that can adapt to changing business priorities. Our relationship with many of the key IT technology providers ensures we can offer expert independent advice on the most advantageous networking, IP telephony, and hardware and software solutions for your organization. Whatever the nature of your business, the size of your company or the scope of your IT requirement, Sysnet offers the professional skills and resources to empower your business to communicate, compete and succeed in a rapidly changing world.