Customer Service Associate
Job opportunities
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Jobs in Jobstreet right nowJob growth
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In the last yearSalary
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Typical monthly salaryJob opportunities
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Jobs in Jobstreet right nowSalary
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Typical monthly salaryJob growth
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In the last yearOn this page
- How to become a Customer Service Associate
- Latest Customer Service Associate jobs
- Top skills and experience for Customer Service Associates
How to become a Customer Service Associate
You can be a Customer Service Associate with a GCE O-Level. However, try getting a diploma or degree in Hospitality Management, Sales, or Communication, especially if you want to progress in this career.
- 1.Finish your secondary education. A diploma or degree in Business Administration, Hospitality Management, Communication, or the equivalent may also boost your career prospects.
- 2.Gain relevant experience via internships, part-time jobs, or volunteer work in customer-facing roles to practise your people skills and learn crucial tools of the trade. Some employers may also prefer an industry-specific background.
- 3.Enhance your profile with certifications like Certified Customer Service Professional (CCSP), WSQ Advanced Certificate in Service Excellence, or WSQ Certificate in Customer Service.
Compare your salary
Find out how your salary compares with the average salary for Customer Service Associates.Latest Customer Service Associate jobs on Jobstreet
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Skills and experience employers are looking for
Having the right skills and experience can make you an in-demand applicant. Customer Service Associate employers on Jobstreet are looking for job seekers with expertise in the following areas. Customer Service
Contact Centre Services
Typing
Email
Healthcare Industry
Activation
Positive Attitude
Ability to Work At A Fast Pace
Multitasking
Computer Literacy
Attentive Listening
Interpersonal Sensitivity
Cash Register Operation
CRM Software
Hospitality Industry
Professional Housekeeping
Data Entry
Empathy
Customer Interaction
Proactive Attitude
Source: Jobstreet job ads and Jobstreet Profile data
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