Air France KLM Group
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    Air France KLM Group
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    Company Reviews

    Working at Air France KLM Group

    3.85 ratings in total
    5
    1
    4
    2
    3
    2
    2
    0
    1
    0
    20%
    Rate salary as high or average
    60%
    Employees recommend this employer to friends
    Work/Life balance
    3.2(5 ratings)
    Career development
    2.6(5 ratings)
    Benefits & perks
    3.0(5 ratings)
    Management
    3.0(5 ratings)
    Working environment
    3.0(5 ratings)
    Ratings for Air France KLM Group are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 5 reviews sorted by most recent
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    3.0
    Account Manager
    Mar 2023
    If you want no work life balance. you can apply
    The good thingsNo comments. Join at own risk
    The challengesNo comments. Poor communication among staff. No proper system. Onboarding is terrible.
    4.0
    Ground Handling Supervisor
    Dec 2019
    Singapore
    My own cosmopolitan background and analytical customers and passengers, I am a team player and able to work independently.
    The good thingsMy career of 18 years with the company has led me to specialise increasingly in the two airlines after the merging of Air France and KLM. I have extensive experience in customer relations at the airport check-in (not to speak of crisis management where necessary).
    The challengesWith my 18 years airlines experience, I have a full understanding of the full life cycle of an airline industry, from airport operation to CTO, Customer Care and Quality & Training.
    3.0
    Sales
    Sep 2019
    Singapore5 to 6 years in the role, former employee
    If you have passion and has little financial commitments
    The good thingsStandby staff travel benefits
    The challengesManagement does not listen to employees. Top down approach. Cuts in employee benefits with current GM.
    5.0
    Sales & Marketing
    Apr 2019
    Unique
    The good things-Arranging flights, insurance and accommodation. -Using a booking system to secure holidays. -Collecting and processing payments. -Advising clients on travel arrangements, e.g. visas and passports. -Sending out tickets to clients. -Keeping clients up to date with any changes. -Dealing with complaints or refunds.
    The challengesDealing with different clients and handling a lot of daily works
    4.0
    Pricing
    Jul 2017
    Suitable if you have a passion for airlines and not in need of money
    The good thingsThe management is young, approachable and open-minded. The strategy is flexible which allows room for trying new ideas. Flight benefits.
    The challengesHeavy workload due to cost-cutting measures resulting in expanded portfolio, and the nature of the job in a very dynamic market environment. Lack of structured processes and documented support means the employee often has to figure things out by oneself / improvise leading to loss of time. Lagging IT capabilities compared to competitors.
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