Company Profile

Company overview

Company size

51-100

Primary location

79, ANSON ROAD #06-01 Singapore 079906

AIR FRANCE KLM is a major player in the air transport industry. The Group operates the leading long-haul network on departure from Europe. In 2012, AIR FRANCE KLM carried 77.4 million passengers and 1.4 million tonnes of cargo. The Group's fleet comprises 573 aircraft. Its network covers 243 destinations in 103 countries from its hubs at Paris-Charles de Gaulle and Amsterdam-Schiphol. The Flying Blue frequent flyer programme is leader in Europe and has over 21 million members. With their partners Delta and Alitalia, AIR FRANCE and KLM operate the biggest transatlantic joint venture with more than 250 daily flights. AIR FRANCE and KLM are members of the SkyTeam alliance which has 19 member airlines, offering customers access to a global network of over 15,500 daily flights to 1,000 destinations in 187 countries. Internet : www.airfranceklm.com

Reviews overview

3.85 ratings in total

5

1

4

2

3

2

0

1

0

20%

Rate salary as high or average

60%

Employees recommend this employer to friends

What’s it like working at Air France KLM Group?

AI summary of recent reviews

Employees at Air France KLM Group appreciate the standby staff travel benefits offered by the company. They also describe the management as young, approachable and open-minded, with a flexible strategy that allows room for trying new ideas. Additionally, employees have the opportunity for career growth and specialisation within the company.

However, there are some potential areas for improvement, such as poor communication among staff and a need for a better onboarding process. Employees have also indicated that there is a heavy workload due to cost-cutting measures and the dynamic market environment. Furthermore, there is a perceived lack of structured processes and documented support, which can lead to inefficiencies, and some employees have noted that the company's IT capabilities may be lagging behind competitors.

Recent reviews

3.0

Account Manager

Mar 2023

If you want no work life balance. you can apply

The good thingsNo comments. Join at own risk

The challengesNo comments. Poor communication among staff. No proper system. Onboarding is terrible.

4.0

Ground Handling Supervisor

Dec 2019

Singapore

My own cosmopolitan background and analytical customers and passengers, I am a team player and able to work independently.

The good thingsMy career of 18 years with the company has led me to specialise increasingly in the two airlines after the merging of Air France and KLM. I have extensive experience in customer relations at the airport check-in (not to speak of crisis management where necessary).

The challengesWith my 18 years airlines experience, I have a full understanding of the full life cycle of an airline industry, from airport operation to CTO, Customer Care and Quality & Training.

3.0

Sales

Sep 2019

Singapore5 to 6 years in the role, former employee

If you have passion and has little financial commitments

The good thingsStandby staff travel benefits

The challengesManagement does not listen to employees. Top down approach. Cuts in employee benefits with current GM.

Ratings for Air France KLM Group are shared as-is from employees in line with our community guidelines

See all reviews

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