Company Profile

    Company overview

    Company size

    101-1,000
    With over 1400 stores throughout the UK and over 200 franchise business operating in 30 countries, Marks & Spencer remains the most high profile brand on the UK high street and the leading clothing retailer in UK. The AFG Group holds the franchise for Marks & Spencer Singapore with 9 stores conveniently located at Wheelock Place, Paragon, Plaza Singapura, Parkway Parade, Raffles City, VivoCity, Jewel, One Raffles Place and Marina Square.

    Gallery photos

    Reviews overview

    4.56 ratings in total
    5
    3
    4
    3
    3
    0
    2
    0
    1
    0
    100%
    Rate salary as high or average
    83%
    Employees recommend this employer to friends

    What’s it like working at Baccarat International?

    AI summary of recent reviews

    Employees at Baccarat International value the opportunities to interact with customers and learn new skills on the job. They also appreciate the supportive management that is willing to guide them and shows care for their well-being.

    However, there are some potential challenges, such as having to sacrifice more time at work during difficult periods, impacting work/life balance. There also appears to be a lack of staffing at times, leading to long queues and unhappy customers. Additionally, with many long-tenured staff, there can be some resistance to change when implementing new processes or guidance.

    Recent reviews

    4.0
    Sales associate
    Aug 2021
    Customer service, serving
    The good thingsEnjoy meeting customers
    The challengesLearning new things .
    5.0
    Sales supervisor
    Sep 2020
    9 to 10 years in the role, current employee
    Fun and Stressful at times.
    The good thingsEveryday is a new day and new experience. Meet loyal and new customers in daily basis.
    The challengesWork/Life Balance. We are experiencing this difficult times and we have to sacrifice more time at work.
    4.0
    Area sales executive
    Aug 2017
    Less than 1 year in the role
    Tiring but fruitful
    The good thingsThe supervisors and permanent staff are friendly and willing to guide you when in doubt. They will also take care of your well being, asking if you had your lunch or dinner break or brought your water bottle along.
    The challengesThe atrium set up was really big and there seems to be lack of manpower. There is not enough people to do cashiering which resulted in a long queue and a few unhappy customers. There was not enough plastic bags or receipt rolls to refill when they ran out.
    Ratings for Baccarat International are shared as-is from employees in line with our community guidelines
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