Stone ageThe good things1.Pay salary on time.
2.Good medical coverage and benefits.
3.Renovated office
The challenges1.DOS accounting system. Inefficient and out-dated system, been using since early 1990s. Printed tons of reports using the dot-matrix printer and many reports printed are not used. A lot of manual and time-consuming work as reports are only available in DOS and staff have to manually work on it intelligently, cannot export the report to Excel.
2.Complex billing, mark-up and discount structure/framework. Changes as and when the management deem fit. Many price lists, mark-up list.
3.Staff have to report directly to both the Dept head and the boss. At times acting as a in-between messenger.
4.Time-consuming meetings. Fault-findings on the staff