Good bosses and benefits and promotion but lack of SOP and manpower.The good thingsBenefits are great. But sometimes stress level can be quite high due to customer demand. Work life balance is good as bosses don't pressure to work overtime. However workload can be overwhelming sometimes due to too many projects and customer asking this and that and bosses don't know how to say no.
The challengesCustomers can be demanding at times. Bosses unable to say no due to want to get more business. One person handling too many things at once.