Customer Service Representative salary at Fitness First

Employees at Fitness First appreciate the good compensation and benefits, including high salaries, commissions, and free gym memberships. They also value the learning and development opportunities provided by the company to enhance their skills and knowledge. The work environment is described as fun, friendly, and having a good culture, with supportive colleagues often cited as one of the best aspects of working there.

However, there are some potential challenges, such as work-life balance issues due to long working hours and shifts, particularly for front desk staff. Additionally, the workload can be high at times, with expectations to handle multiple tasks and responsibilities. While some employees appreciate the support from managers, others have noted that management and support could be improved, with issues such as lack of appreciation and complex decision-making processes.