FWD Singapore Pte LtdFWD started operations in Singapore in April 2016, providing employee benefits insurance to corporate customers. In September, FWD launched its direct-to-consumer business and currently offers a suite of life and general insurance products including direct-term life, car, travel, personal accident and maid insurance. Leveraging technology, FWD provides insurance that is world beating in its simplicity and customer focus for connected people to take control.Objectives and StrategyIn Singapore, FWD aims to change the way people feel about insurance by leveraging technology to deliver products that are relevant, easy to understand and well-priced. Our portfolio includes group insurance and a direct-to-consumer business focusing on life and general insurance.Our group insurance business provides companies with cost-effective employee benefit solutions to over 80,000 members. We are the fifth largest group medical insurer in Singapore with a strong track record across a diverse range of industries. FWD will continue to expand its footprint and reach to corporations in Singapore with a focus on offering customers a differentiated client experience through a robust medical network and excellent service levels.Our direct-to-consumer business provides life and general insurance for individuals. At FWD, we believe that insurance doesn’t need to be complex, sold through expensive middlemen, or take up vast amounts of your time.A customer-led brand, we are constantly developing new products for individuals and businesses alike, with the aim to help our customers embrace and celebrate every day, and feel safe and secure knowing that FWD has their back if something unexpected happens.Our Key ProductsFWD offers businesses customisable group insurance plans that are designed to suit the ever-changing business and financial objectives of employers and the healthcare needs of its employees. We are the only insurer in Singapore that offers members direct and seamless access to four leading private hospitals of Parkway Pantai. Members also enjoy cashless inpatient admission with the FWD medical card and access to the largest and most comprehensive panel of general practitioners and specialists.As Singapore’s only fully direct and online life and general insurer, our direct-to-consumer product offerings are designed to cater to the evolving needs of customers in Singapore.External EnvironmentWe operate in an era of rapid technology evolution. The Singapore government’s Smart Nation and Future Economy initiatives are shaping the nation’s digital transformation, including driving Singaporeans’ online habits.For our employee benefits business, an ageing population in Singapore and other evolving demographics will shape the way we develop products to ensure they are relevant to our members.We are encouraged by the Monetary Authority of Singapore’s decision to allow insurers to offer a full suite of life insurance products online without advice. We are confident that this will translate into providing customers with more choice in regards to financial planning.FWD GroupEstablished in Asia in 2013, FWD Group is the insurance business arm of investment group, Pacific Century Group (PCG). PCG is an Asia-based private investment group established in 1993. PCG has interests in three core business pillars: financial services, technology, media & telecommunication, and real estate. PCG has a strong track record of holding and developing assets over the long term, and has a network of well-established connections in Asia.Outside of Singapore, FWD Group spans Hong Kong & Macau, Thailand, Indonesia, the Philippines, Vietnam, and Japan offering life and medical insurance, general insurance and employee benefits across a number of its markets.
FWD Singapore Pte LtdFWD started operations in Singapore in April 2016, providing employee benefits insurance to corporate customers. In September, FWD launched its direct-to-consumer business and currently offers a suite of life and general insurance products including direct-term life, car, travel, personal accident and maid insurance. Leveraging technology, FWD provides insurance that is world beating in its simplicity and customer focus for connected people to take control.Objectives and StrategyIn Singapore, FWD aims to change the way people feel about insurance by leveraging technology to deliver products that are relevant, easy to understand and well-priced. Our portfolio includes group insurance and a direct-to-consumer business focusing on life and general insurance.Our group insurance business provides companies with cost-effective employee benefit solutions to over 80,000 members. We are the fifth largest group medical insurer in Singapore with a strong track record across a diverse range of industries. FWD will continue to expand its footprint and reach to corporations in Singapore with a focus on offering customers a differentiated client experience through a robust medical network and excellent service levels.Our direct-to-consumer business provides life and general insurance for individuals. At FWD, we believe that insurance doesn’t need to be complex, sold through expensive middlemen, or take up vast amounts of your time.A customer-led brand, we are constantly developing new products for individuals and businesses alike, with the aim to help our customers embrace and celebrate every day, and feel safe and secure knowing that FWD has their back if something unexpected happens.Our Key ProductsFWD offers businesses customisable group insurance plans that are designed to suit the ever-changing business and financial objectives of employers and the healthcare needs of its employees. We are the only insurer in Singapore that offers members direct and seamless access to four leading private hospitals of Parkway Pantai. Members also enjoy cashless inpatient admission with the FWD medical card and access to the largest and most comprehensive panel of general practitioners and specialists.As Singapore’s only fully direct and online life and general insurer, our direct-to-consumer product offerings are designed to cater to the evolving needs of customers in Singapore.External EnvironmentWe operate in an era of rapid technology evolution. The Singapore government’s Smart Nation and Future Economy initiatives are shaping the nation’s digital transformation, including driving Singaporeans’ online habits.For our employee benefits business, an ageing population in Singapore and other evolving demographics will shape the way we develop products to ensure they are relevant to our members.We are encouraged by the Monetary Authority of Singapore’s decision to allow insurers to offer a full suite of life insurance products online without advice. We are confident that this will translate into providing customers with more choice in regards to financial planning.FWD GroupEstablished in Asia in 2013, FWD Group is the insurance business arm of investment group, Pacific Century Group (PCG). PCG is an Asia-based private investment group established in 1993. PCG has interests in three core business pillars: financial services, technology, media & telecommunication, and real estate. PCG has a strong track record of holding and developing assets over the long term, and has a network of well-established connections in Asia.Outside of Singapore, FWD Group spans Hong Kong & Macau, Thailand, Indonesia, the Philippines, Vietnam, and Japan offering life and medical insurance, general insurance and employee benefits across a number of its markets.
FWD Singapore Pte LtdFWD started operations in Singapore in April 2016, providing employee benefits insurance to corporate customers. In September, FWD launched its direct-to-consumer business and currently offers a suite of life and general insurance products including direct-term life, car, travel, personal accident and maid insurance. Leveraging technology, FWD provides insurance that is world beating in its simplicity and customer focus for connected people to take control.Objectives and StrategyIn Singapore, FWD aims to change the way people feel about insurance by leveraging technology to deliver products that are relevant, easy to understand and well-priced. Our portfolio includes group insurance and a direct-to-consumer business focusing on life and general insurance.Our group insurance business provides companies with cost-effective employee benefit solutions to over 80,000 members. We are the fifth largest group medical insurer in Singapore with a strong track record across a diverse range of industries. FWD will continue to expand its footprint and reach to corporations in Singapore with a focus on offering customers a differentiated client experience through a robust medical network and excellent service levels.Our direct-to-consumer business provides life and general insurance for individuals. At FWD, we believe that insurance doesn’t need to be complex, sold through expensive middlemen, or take up vast amounts of your time.A customer-led brand, we are constantly developing new products for individuals and businesses alike, with the aim to help our customers embrace and celebrate every day, and feel safe and secure knowing that FWD has their back if something unexpected happens.Our Key ProductsFWD offers businesses customisable group insurance plans that are designed to suit the ever-changing business and financial objectives of employers and the healthcare needs of its employees. We are the only insurer in Singapore that offers members direct and seamless access to four leading private hospitals of Parkway Pantai. Members also enjoy cashless inpatient admission with the FWD medical card and access to the largest and most comprehensive panel of general practitioners and specialists.As Singapore’s only fully direct and online life and general insurer, our direct-to-consumer product offerings are designed to cater to the evolving needs of customers in Singapore.External EnvironmentWe operate in an era of rapid technology evolution. The Singapore government’s Smart Nation and Future Economy initiatives are shaping the nation’s digital transformation, including driving Singaporeans’ online habits.For our employee benefits business, an ageing population in Singapore and other evolving demographics will shape the way we develop products to ensure they are relevant to our members.We are encouraged by the Monetary Authority of Singapore’s decision to allow insurers to offer a full suite of life insurance products online without advice. We are confident that this will translate into providing customers with more choice in regards to financial planning.FWD GroupEstablished in Asia in 2013, FWD Group is the insurance business arm of investment group, Pacific Century Group (PCG). PCG is an Asia-based private investment group established in 1993. PCG has interests in three core business pillars: financial services, technology, media & telecommunication, and real estate. PCG has a strong track record of holding and developing assets over the long term, and has a network of well-established connections in Asia.Outside of Singapore, FWD Group spans Hong Kong & Macau, Thailand, Indonesia, the Philippines, Vietnam, and Japan offering life and medical insurance, general insurance and employee benefits across a number of its markets.