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    2.0
    Ops Supervisor
    Jul 2024
    Alexandra North Central Region1 to 2 years in the role, current employee
    Work Location- Good / Operation on ground-Good / Management- Need to investigate why sudden high rate of resignation
    The good thingsThe ground ops workers work with each other and helping one another
    The challengesManagement doesnt take care of workers well being and expect them to work more if manpower is low. MC rate high due to tireness and sickness. Cut budget to not employ PT to support FT on the ground
    4.0
    Senior Customer Service Officer, Customer Service Department
    Dec 2016
    1 to 2 years in the role, former employee
    Worked with advanced technology app. Dealing with deliveries.
    The good thingsI enjoyed the job scope very much. The colleagues who are so understanding, lovable, friendly and always giving encouragement.
    The challengesThey could have provide us with better medical benefits, performance / AWS bonus and other welfares for the employees. Provide us with a better working environment, the office location is pretty unacessible to food and public transport.
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