Company Profile

    Company overview

    Industry

    Hotel & Accommodation Services

    Company size

    More than 10,000

    Primary location

    11 Penang Lane Singapore 238485
    Our Mission - Better Huazhu, Better LifeWe strive for continuous innovation and improvement as way to exceed our guests’ expectation. A better Huazhu is the one that delivers sustainable and superior shareholders’ values, mutually beneficial employee relationship, environmental stewardship and a responsive and symbiotic supply chain. A Better Life is a promise to our guests; your stay with us will be safe, clean, convenient, comfortable and value-for-money, these are the five basic promises.About Us:The China Lodging Group is one of the leading hotel operators in China. Established in 2005 and headquartered in Shanghai, we operate and manage nearly 4,000 hotels with 379,675 guest rooms across 382 cities around China. Our loyalty program, HUAZHU Rewards, with nearly100 million loyal members is amongst one of the highest in the industry, surpassing some of the industry leaders. With 19 brands and a vision for continuous growth, Huazhu is ready for global expansion.Our founder and Executive Chairman, Qi Ji, is also co-founder and former CEO of Home Inns, and co-founder, former CEO and President of CTRIP (renamed as Trip.com recently), a NASDAQ-listed, world’s Number 2 and China’s largest online service provider of travel services including accommodation reservation, transportation ticketing, packaged tours and corporate travel management.Our BrandsThrough aggressive growth, acquisition and strategic alliances, China Lodging Group now operates a wide range of hotel brands covering the full spectrum of the market from Upscale (Grand Mercure, VUE, Joya) to Midscale (Novotel, Mercure, Manxin, Ji, Crystal Orange, Orange Select, CitiGO, Starway, ibis Styles) and Economy (ibis, HanTing Plus, HanTing, Elan, Hi), meeting the needs from business to leisure travelers. HUAZHU Rewards, the industry leading loyalty program is also an efficient and user-friendly hotel booking platform that provides integrated applications such as accommodation, travel, shopping and other enhanced services to over 100 million members.In 2014, China Lodging Group entered into a strategic alliance with AccorHotels. Today the two companies have cross ownership in each other’s company and in 2016, China Lodging secured the master franchisee rights for Mercure, ibis and ibis Styles, and co-development rights for Grand Mercure and Novotel in the Greater-China region.

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    Recent reviews

    1.0
    Housekeeping manager
    Jan 2023
    SingaporeLess than 1 year in the role, former employee
    Lousy and lousy Company
    The good thingsNothing... Totally nothing
    The challengesNeed to do everything. Maintenance things need to ask COO for approval even small amount. Very lousy company
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