Staff will stay if top management is changed. The good thingsThe work scope is quite enjoyable and manageable. Colleagues both local and Japanese are supportive and helpful. The founder is very responsive and helps when he can. His wife is very friendly and helps out when she can.
The challengesLocal management (director, HR and finance) is run by one local person, who the founder greatly counts on. Because of this, no one can really put her in check, even when she is disrespectful and rude to staff at times.
Policies and benefits are not transparent and standardised across each staff and each outlet, to the point where she becomes defensive when we inquire from each other instead of from her.
Staff's actions are closely monitored (through CCTV) and questioned about basic needs eg operational needs that costs minimal.
Many times because of tight manpower, sick staff still come to work instead of resting, out of concern for operations.
A lot of double standards incidences from management.