Ratings for Immigration & Checkpoints Authority . are shared as-is from employees in line with our community guidelines
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4.0
Primary Screening Officer
Sep 2023
Busy during peak hours , but quite relax during off peak
The good thingsTeam work and minimum physical duties
The challengesLots of overtime during shortage of manpower
5.0
Admin assist
Mar 2022
Learn new technologies and work together with teams member
The good thingsMin 1 month bonus plus performance bonus and others welfare benefits
The challengesFor retirement Officer, do not get much appreciation and support
3.0
Customer service officer
Jun 2021
Lavender Central Region3 to 4 years in the role, former employee
Friendly, efficient office assistant, seeking to leverage proven tech and communications skills for various organisation. Have handled temp administrative assistant duties for several departments. Answered phones, fulfilled CRM data entry, and performed administrative tasks.
The good thingsIt has family work life balance.
The challengesIt is a temporary position.
5.0
Administrative assistant
Feb 2021
Lavender Central RegionLess than 1 year in the role, current employee
Administrative assistant
The good thingsYou can learn a lot from here
Good for beginners, students to have a exposure
8-9 hrs job (work-life balance)
The challengesPros
•Work life balance
•Learning experience
• Good for beginners and students
Cons
• need to carry a lot of stuffs
3.0
Senior Assistant Executive
Dec 2020
7 to 8 years in the role, current employee
Administration and Data Records
The good thingsEmployees are supportive of each other
The challengesTo have career progression
5.0
Immigration and Checkpoints Authority
Dec 2020
Singapore1 to 2 years in the role, current employee
Great learning experience
The good thingsThe ability to work for progressions and constantly learning on new systems
The challengesThe working hours is shift and makes it difficult to have family time
1.0
primary screening officer
Apr 2020
1 to 2 years in the role, current employee
Admin is heartless
The good thingsSome of the benefits that staff get to enjoy are stable income and attractions pass. Good for young people to enjoy enforcement.
The challengesThe career and growth opportunities here are limited because senior officers don't care about you. Admin don't care about you.
2.0
Immigration officer
Mar 2020
Not a place for long term career advancement
The good thingsThe salary is not bad for a routine job scope and there is no work to be brought back home for sergeant level.
The challengesOne of the challenges I find working with the team here is that the toxicity of the environment and people. As the advancement of career is slow, you will have to look out for your back. The management has a few favorites and obvious differences in treatment and career development can be seen. There is a wall between the upper management and lower level staff.
3.0
PSO
Feb 2020
1 to 2 years in the role, current employee
Good experience on the job
The good thingsMy colleagues who are very helpful and at the same time they are the reasons why I come to work everyday.
The challengesThe management. There's no welfare.
3.0
Immigration Officer
Jan 2020
Challenging
The good thingsHigher salary than your office peers. Opportunity for doing a lot of OTs. Good working peers.
The challengesMinimal career advancement. Mostly shift work. Rank and file management.
3.0
ICA officer
Jan 2020
3 to 4 years in the role, current employee
It teaches me to be punctual
The good thingsi am still working there.
The challengesdealing with public.
5.0
Specialist
Dec 2019
7 to 8 years in the role, current employee
Train fo customer.service
The good thingsBoost up confidence level.to face public.
The challengesThe working hours is too long.
3.0
BDSS
Jul 2019
1 to 2 years in the role, former employee
WELL EXPERIENCED....
The good thingsNEAR TO HOME
The challengesVERY POOR MANAGING
3.0
Higher Immigration & Checkpoint Specialist
Feb 2019
SingaporeLess than 1 year in the role, former employee
Min pay highly challenging
The good thingsGreat training & stable job
The challengesShift hours, forceful working hours of 12hrs day work at least once a month
5.0
Primary Screening Officer
Jan 2019
Less than 1 year in the role, former employee
Its a stable job for a government career
The good thingsThe camaraderie with fellow colleagues. The stable pay.
The challengesBack to back ot. Management still needs improvising and lack of manpower.
4.0
Immigration specialist
Jul 2018
7 to 8 years in the role, current employee
A tough job
The good thingsChallenging job which requires being responsible, alert, team work and time sacrifice. Always facing new challenges everyday.
The challengesFacing the general public is never easy as an officer on the ground. Shift work can be pretty tiring.
5.0
Tracer
Jan 2018
SingaporeLess than 1 year in the role, former employee
Great Work Experience
The good thingsInteracting with different types of customers. Providing service to the best of your knowledge. Work colleagues are willing to guide new staffs. Supervisors are easy to get along with.
The challengesNIL
2.0
Immigration officer
Oct 2017
Singapore11 to 12 years in the role, current employee
Stable job but poor culture
The good thingsPay is good and stable. If you are a fast worker, you can leave on time. Most officers perform shift and have fixed working hours.
The challengesPoor management and culture. Employees are not valued and promotion prospects are limited unless Senior Management thinks highly of you.
5.0
immigration officer
Sep 2017
1 to 2 years in the role, current employee
OKAY
The good thingsthe peers.
The challengesthe amount of travellers i clear every single day is too much, theres night shift so its always tiring.
2.0
Immigration Specialist
Jul 2017
3 to 4 years in the role, current employee
The busiest checkpoint in the world
The good thingsShort working hours
The challengesThe constantly high traffic volume, dealing with irate traveler.
3.0
Corporate Support Officer
Mar 2017
Singaporecurrent employee
Work experience
The good thingsThe people here are nice, always willing to give a hand.
The challengesCoping with expectations to open a minimum of 100 files a day. Could better manage the amount of manpower needed.
5.0
Management support
Jan 2017
1 to 2 years in the role, former employee
I enjoyed my time working wIth ICA
The good thingsGood worklife balance
The challengesHandling difficult customers though it was fun and somewhat motivating.
1.0
Border Security
Jan 2017
5 to 6 years in the role, current employee
Security
The good thingsMeet a lot of friends and others travelers around the World
The challengesTime Management
5.0
Admin finance
Jan 2017
Less than 1 year in the role, former employee
Comfortable working environment
The good thingsNice people, nice management, nice location, great office hour time, we have our own space. I would definitely return if I can.
The challengesA lot of filing, but that's the standard job expectations.
3.0
Specialist
Dec 2016
5 to 6 years in the role, current employee
Nice people to work with alot of friends
The good thingsGreat working colleagues and benefits
The challengesManagement and workload tiring.
4.0
Secondary Checkpoints clearance
Nov 2016
1 to 2 years in the role, former employee
Great experience
The good thingsGreat environment to work at..
Experience..
Salary..
The challengesTravellers..
Working hours..
5.0
Management support Officer
Jul 2015
7 to 8 years in the role, current employee
Stable Job
The good thingsMeeting people from all over the world. Learning new things as technology improved. It's challenging and Interesting job.
The challengesLearn to love your job nothing is tough.
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