Company Profile

    Company overview

    Specialities

    Security, Public Service, Government, Immigration

    Company size

    5,001-10,000

    Primary location

    2 Crawford Street
    The Immigration & Checkpoints Authority (ICA) is responsible for securing Singapore’s borders against the entry of undesirable people and cargo through land, air and sea checkpoints.ICA also administers immigration and registration services, such as issuing passports and Identity Cards to Singapore citizens, and immigration passes and permits to foreigners. As a security agency, we enforce laws and regulations relating to immigration and registration. We are a member of the Home Team under the Ministry of Home Affairs.

    Jobs at Immigration & Checkpoints Authority .

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    at Immigration & Checkpoints Authority .
    Central Region
    If you aspire to make a difference to our nation's security, come join us now!
    If you aspire to make a difference to our nation's security, come join us now!
    classification: Government & DefenceGovernment & Defence
    13d ago
    13d ago

    at Immigration & Checkpoints Authority .
    Central Region
    ICA Sergeant - Be a Guardian of our Borders
    ICA Sergeant - Be a Guardian of our Borders
    classification: Government & DefenceGovernment & Defence
    13d ago
    13d ago

    Our mission statement

    We secure our borders and uphold our laws on immigration and national registration.

    Featured

    Why Border?
    There's No Question.

    Reviews overview

    3.627 ratings in total
    5
    10
    4
    3
    3
    9
    2
    3
    1
    2
    93%
    Rate salary as high or average
    59%
    Employees recommend this employer to friends

    What’s it like working at Immigration & Checkpoints Authority .?

    AI summary of recent reviews

    Employees at Immigration & Checkpoints Authority value the teamwork and support from colleagues, as well as the benefits offered, such as bonuses and stable income. They appreciate the work-life balance and learning opportunities, particularly for those starting their careers. The roles are seen as challenging and interesting, with exposure to diverse people.

    However, some potential challenges include a high workload with expectations of overtime and long shifts, limited opportunities for career progression, concerns about management practices like lack of support and favouritism, and the difficulties of dealing with the public, especially irate travellers.

    Recent reviews

    4.0
    Primary Screening Officer
    Sep 2023
    Busy during peak hours , but quite relax during off peak
    The good thingsTeam work and minimum physical duties
    The challengesLots of overtime during shortage of manpower
    5.0
    Admin assist
    Mar 2022
    Learn new technologies and work together with teams member
    The good thingsMin 1 month bonus plus performance bonus and others welfare benefits
    The challengesFor retirement Officer, do not get much appreciation and support
    3.0
    Customer service officer
    Jun 2021
    Lavender Central Region3 to 4 years in the role, former employee
    Friendly, efficient office assistant, seeking to leverage proven tech and communications skills for various organisation. Have handled temp administrative assistant duties for several departments. Answered phones, fulfilled CRM data entry, and performed administrative tasks.
    The good thingsIt has family work life balance.
    The challengesIt is a temporary position.
    Ratings for Immigration & Checkpoints Authority . are shared as-is from employees in line with our community guidelines
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