Jen by Shangri-La
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    Jen by Shangri-La
    (10 reviews)
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    Company Profile

    Company overview

    Website

    Jen by Shangri-La

    Company size

    101-1,000

    Primary location

    1A Cuscaden Road Singapore
    About Hotel JenHotel Jen is the newest hotel brand in the Shangri-La Group, designed for travellers who appreciate the important things done well - stylish and comfortable rooms, enthusiastic and upbeat staff, and easy efficiency. We work hard to deliver that Jen feeling to our guests.Catering to urban adventurers, the Hotel Jen brand delivers quality, comfort and value with a playful twist and friendly service. Hotel Jen embraces the love for life and travel, helping curious travellers to leave boring behind through spontaneous experiences, unpublished insights and unconventional perspectives. Launched in 2014, Hotel Jen offers 10 vibrant hotels in some of the best locations across Asia Pacific, including Singapore; Hong Kong; Beijing and Shenyang in mainland China; Manila; Penang and Johor in Malaysia; and Malé, Maldives. A number of Hotel Jen properties are in the pipeline including in Beijing and Malaysia. For more information, visit www.hoteljen.com or join the conversation on Instagram, Facebook and Twitter.

    Gallery photos

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    Reviews overview

    3.910 ratings in total
    5
    4
    4
    3
    3
    2
    2
    0
    1
    1
    90%
    Rate salary as high or average
    80%
    Employees recommend this employer to friends

    What’s it like working at Jen by Shangri-La?

    AI summary of recent reviews

    Employees at Jen by Shangri-La appreciate the supportive environment and friendly colleagues, which create a sense of being part of a big family. They value the learning opportunities provided, which help them grow and develop new skills. Some reviewers also highlight the benefits offered, such as free meals and the ability to wear their own choice of clothing.

    However, there are some potential challenges, such as low staffing levels at times, leading to long hours and difficulty handling busy periods. Additionally, working with a diverse workforce from different countries and cultures can be challenging, but also an opportunity to learn new things. One reviewer also notes that the operations at Jen by Shangri-La are constantly changing, which can be a challenge to adapt to.

    Recent reviews

    5.0
    Guest service officer
    May 2021
    Orchard Central Region3 to 4 years in the role, former employee
    Flexible n nice environment to work in
    The good thingsEnvironment and people willing to teach
    The challengesEnjoyed more was the shift I was given as it made me a strong person.
    5.0
    Guest Service Associate
    Nov 2020
    3 to 4 years in the role, current employee
    Wonderful experience
    The good thingsPeoples and management very take care of each others
    The challengesWe are facing different country and language of people so treat we learn a new things every single days
    5.0
    Ah hoi's kitchen trainee
    Mar 2019
    Less than 1 year in the role, former employee
    colleagues are friendly,working environment is so beautiful
    The good thingsMy first working experience there, it helped me a lot in my life and met may nice colleagues and managers.
    The challengesI've enjoyed every day with people working there, from a boy knows nothing to able to run a restaurant by myself, it was a fantastic experience!
    Ratings for Jen by Shangri-La are shared as-is from employees in line with our community guidelines
    See all reviews
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