Employees at Lagardère Travel Retail appreciate the positive company culture, describing it as a friendly, supportive environment where everyone feels like part of a family. The company provides opportunities for growth and learning, with training programs and the chance to expand knowledge in desired areas. Employees take pride in providing an excellent customer service experience and helping customers find the perfect souvenirs. Lagardère Travel Retail also offers good employee benefits, including discounts, vouchers, uniforms, and transportation support.
However, there are some potential challenges, such as adapting to the shift hours required for working at the airport locations, which some employees find difficult. There can also be high workload expectations at times, which some employees may find demanding. Additionally, certain administrative processes, such as dealing with the finance department, can be somewhat cumbersome at times.