Employees at M1 appreciated the supportive colleagues and good work/life balance offered by the company. They also noted benefits such as free work mobile lines, annual wage supplements, and incentives/perks, as well as the training provided on products and communication skills.
However, some potential challenges were identified, including unresponsive management that may not address feedback or provide clear direction, limited opportunities for career advancement and growth within the company, dealing with difficult customers and managing customer expectations, and heavy workloads with long hours and frequent overtime expected.