Manulife stands out for its positive work environment, characterised by friendly colleagues and a supportive atmosphere. The company offers attractive compensation and benefits, along with flexible working arrangements that promote work-life balance. Employees particularly value the company's strong commitment to its values and employee welfare, creating a culture that prioritises fair treatment and support.
However, employees face certain challenges, including limited career advancement opportunities in some roles and demanding sales targets for insurance advisors. The company's manual processes and pace of change could be improved to maintain competitiveness, while BPO employees need to adjust to graveyard shift schedules.