National Healthcare Group Polyclinics
Write a review
    National Healthcare Group Polyclinics
    (16 reviews)
    Write a review
    Write a review

    Company Reviews

    Working at National Healthcare Group Polyclinics

    3.016 ratings in total
    5
    0
    4
    7
    3
    4
    2
    3
    1
    2
    88%
    Rate salary as high or average
    56%
    Employees recommend this employer to friends
    Work/Life balance
    3.6(16 ratings)
    Career development
    3.0(16 ratings)
    Benefits & perks
    4.1(16 ratings)
    Management
    2.8(16 ratings)
    Working environment
    3.3(16 ratings)
    Diversity & equal opportunity
    3.0(1 ratings)
    Ratings for National Healthcare Group Polyclinics are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 16 reviews sorted by most recent
    Sort by
    most recent
    3.0
    Dental Assistant
    Oct 2025
    Woodlands South North Region1 to 2 years in the role, former employee
    dentist assistant for 26 years counter receptionist Schedule patient's appt order dental product
    The good thingsDifferent kind of treatment
    The challengesAssist more kind different treatment
    2.0
    HQ
    Jul 2023
    7 to 8 years in the role, current employee
    Relaxed working environment but uncaring leadership
    The good thingsVery relaxed working environment and alot of flexibility in managing your own time
    The challengesUncaring leadership that doesn't listen to the ground, coupled with incompetent HR. Poor compensation and progression.
    2.0
    Executive assistant
    Jun 2023
    Less than 1 year in the role, former employee
    My few months experience in this job
    The good thingsA good place for entry level to pick up useful skills in your career. Decent office environment. Salary is good and AWS is monthly pro-rated.
    The challengesWorkload can be heavy and often being push to you, tight deadline to follow. Colleague take too much pride in their work and set high standard on you. Double standard, colleague are noisy and sometimes nag at you unnecessarily.
    4.0
    Health Promotion and Preventive Care
    Jun 2021
    3 to 4 years in the role
    Excellent exposure for fresh graduates
    The good thingsDepartment is supportive on your goals, for example moving on to university. Executives provide great support and guidance in work, team is unified.
    The challengesNIL, generally it is great working for this department.
    4.0
    Patient Service Associate
    May 2021
    1 to 2 years in the role, former employee
    Interesting and Good environment to work in
    The good thingsColleagues are very friendly, helpful and approachable.
    The challengesNeed to be able to deal with nasty patients.
    1.0
    Executive, Primary Care Transformation Office
    Apr 2020
    Singapore1 to 2 years in the role, former employee
    Bad management and internal culture of department
    The good thingsBenefits and bonus is good
    The challengesInternal culture is very toxic, micromanagement from the director and deputy director. Constantly making insensitive comments and is very authorative. Rely alot of manual excel work and mistakes will be pinpointed. Bosses are not forgiving and understanding. Doesnt recognise your efforts. Lots of red tapes and bureaucracy. Recommended only if you enjoy being under control and can be detailed without making errors One of the challenges I find working with the team here is that
    4 people found this helpful
    4.0
    Senior executive
    Sep 2019
    Good staff welfare
    The good thingsI happen to work with understanding bosses who care for their staff and try to make work-life balance possible. Very thankful for them. The work in the finance department is challenging and rewarding. We try not to play politics (depending on your department). The colleagues here are generally nice.
    The challengesThe work is fast-paced in finance, and there are many complex issues right now in the primary healthcare sector. You may not get the support you need from the higher ups or the ministry, or it takes a long time and a lot of effort to get there.
    3.0
    Executive assistant
    Sep 2018
    3 to 4 years in the role, former employee
    Good learning experience but heavy workload with minimal support
    The good thingsBenefits are good, no doubt about that. Pay is also above industry average when I first joined. Company also encourages and supports continuous learning by encouraging staff to attend courses and go for higher learning. Level of support depends on the department you are working for, with more supportive ground staff in the polyclinics, compared to HQ, where some tend to form groups.
    The challengesWorkload is extremely heavy, especially the department I worked for where work was thrown to us without supervisor's first checking our bandwidth. There also seems to be a habit of sending and replying emails and messages after office hours which is a very unhealthy culture. Career development also seems to be quite stagnant, with not much opportunities for promotion.
    3 people found this helpful
    3.0
    Allied Health
    Aug 2018
    5 to 6 years in the role, former employee
    Experiential learning
    The good thingsVarying pace to work and project opportunity. Friendly colleagues and teamwork that comprises of multiple disciplines.
    The challengesPoor monitoring of staff needs and poor senior management/leadership. Hectic workload with projects that cannot be fitted into routine work hours.
    4.0
    Executive assistant
    Jun 2018
    3 to 4 years in the role, current employee
    Good learning opportunities
    The good thingsCompany provides opportunities for growth. Encourages you to go for courses and supports part time studies.
    The challengesManagement may be biased in terms of workload within colleagues.
    4.0
    Senior Therapy Assistant
    Apr 2018
    If you are able to work and workholic
    The good thingsWell taken care of everyone
    The challengesAble to learn and understand and also have some kwowledge to take charge of whatever is given them independently.
    3.0
    Executive Assistant
    Nov 2017
    9 to 10 years in the role, current employee
    Need improvement in the culture
    The good thingsMy department and colleagues were quite lively. Our team bonded quite well. Good office environment.
    The challengesHigh workload. Management not flexible
    4.0
    PSA
    Aug 2017
    3 to 4 years in the role, former employee
    PSA
    The good thingsDepends on the working colleagues you are working with. Team leaders usually ok, some are biased, if u don't know how to carry them, good luck.
    The challengesGood or bad, friendly or unfriendly patients, u also need to attend. Especially public healthcare, public tends to demand for more.!!! Patience is one of the word.
    1.0
    Executive assistant
    Sep 2015
    One North Central RegionLess than 1 year in the role, current employee
    overload
    The good thingsnice colleagues, really very nice colleagues. Not sure if is only my department, but i realise OT culture, and colleagues are replying emails during wee hours or weekends. Is very unhealthy.
    The challengesOverload, manpower is fully uterlise
    1 person found this helpful
    4.0
    Manager
    Jul 2015
    Singapore
    Well balanced and satisfactory
    The good thingsJob Satisfaction
    The challengesnew area and quite aggressive growth
    2.0
    patient service associate
    Jul 2015
    Less than 1 year in the role, former employee
    unprofessional
    The good thingsService to the elderly and needy.
    The challengesOutspoken more to leaders.
    Company Reviews published on our site are the views and opinions of their authors and do not represent the views and opinions of Jobstreet or its personnel. Jobstreet does not verify the truth or accuracy of any reviews and does not adopt or endorse any of the comments posted. Jobstreet posts reviews for what they are worth and for informational purposes only to assist candidates to find employment.
    Reviews by location
    Central RegionNorth Region