To provide quality customer service to patients and support services at various service touch points in a polyclinic
To provide quality customer service to patients and support services at various service touch points in a polyclinic
4d ago
4d ago
National Healthcare Group Polyclinics
(16 reviews)
Company Profile
Company overview
Industry
Healthcare Services
Specialities
Healthcare, Primary Care, Family Medicine, Management of chronic diseases, Women and Children health services
Company size
1,001-5,000
Primary location
1 Mandalay Road Singapore 308205
NHG Polyclinics is the primary healthcare arm of NHG Health, the regional health manager for the 1.5 million residents of central and north Singapore.NHG Polyclinics provides a comprehensive range of health services for the family, functioning as a one-stop health centre providing treatment for acute medical conditions, management of chronic diseases, women and children health services and dental care.The focus of NHG Polyclinic’s care is on health promotion and disease prevention, early and accurate diagnosis, disease management through physician led team-based care as well as enhancing the capability of Family Medicine through research and teaching.
Jobs at National Healthcare Group Polyclinics
Based on your search activityModern healthcare facilities with opportunities for continuous improvement
Modern healthcare facilities with opportunities for continuous improvement
5h ago
5h ago
Our mission statement
Enabling healthier lives through excellent, person-centred and accessible care
Gallery photos
Reviews overview
3.016 ratings in total
5
0
4
7
3
4
2
3
1
2
88%
56%
What’s it like working at National Healthcare Group Polyclinics?
AI summary of recent reviews
National Healthcare Group Polyclinics offers several positive aspects, including a supportive team environment with friendly colleagues and good office atmosphere. The organisation demonstrates strong commitment to employee development through supported learning opportunities and higher education. Benefits and compensation are competitive, and some departments offer good work-life balance with flexibility in time management.
However, employees face certain challenges, including heavy workload with tight deadlines and work often extending beyond regular hours. Some departments experience difficulties with leadership approaches and communication between management and staff. There are also concerns about limited career progression opportunities and an after-hours work culture that can impact work-life balance.
Recent reviews
3.0
Dental Assistant
Oct 2025Woodlands South North Region1 to 2 years in the role, former employee
dentist assistant for 26 years
counter receptionist
Schedule patient's appt
order dental product
The good thingsDifferent kind of treatment
The challengesAssist more kind different treatment
2.0
HQ
Jul 20237 to 8 years in the role, current employee
Relaxed working environment but uncaring leadership
The good thingsVery relaxed working environment and alot of flexibility in managing your own time
The challengesUncaring leadership that doesn't listen to the ground, coupled with incompetent HR. Poor compensation and progression.
2.0
Executive assistant
Jun 2023Less than 1 year in the role, former employee
My few months experience in this job
The good thingsA good place for entry level to pick up useful skills in your career. Decent office environment. Salary is good and AWS is monthly pro-rated.
The challengesWorkload can be heavy and often being push to you, tight deadline to follow. Colleague take too much pride in their work and set high standard on you. Double standard, colleague are noisy and sometimes nag at you unnecessarily.
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