Company Reviews

    Working at Ng Teng Fong General Hospital

    3.827 ratings in total
    5
    12
    4
    4
    3
    5
    2
    5
    1
    1
    96%
    Rate salary as high or average
    70%
    Employees recommend this employer to friends
    Work/Life balance
    3.8(27 ratings)
    Career development
    3.4(27 ratings)
    Benefits & perks
    3.9(27 ratings)
    Management
    3.2(27 ratings)
    Working environment
    3.8(27 ratings)
    Diversity & equal opportunity
    3.4(7 ratings)
    Ratings for Ng Teng Fong General Hospital are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 26 reviews sorted by most recent
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    most recent
    5.0
    Staff Nurse 1
    Apr 2026
    Jurong Gateway West Region1 to 2 years in the role, current employee
    Had learned a lot of things which could not Lear. Before
    The good thingsTeam work and good supporting leaders
    The challengesNothing could be change. All the good challenges
    3.0
    Medical Doctor
    Sep 2025
    Jurong Gateway West RegionLess than 1 year in the role, former employee
    Assigned for a role with no proper job scopes and expectations. No intention on keeping employee, although employee has real intention to be in the department for long term. HR is not helpful. No misconduct or disciplinary problems by the employee when asked. Few good employees left due to this culture and poor HR support. Causes mental distress because you are expecting long term stay. Not recommended.
    The good thingsColleagues and the staff benefits perks
    The challengesThe leadership by the department is very poor. Decision to keep an employer based on few individuals. Unclear about directions. HR is not neutral at all
    2 people found this helpful
    5.0
    Ward Service Associate
    Mar 2025
    Jurong West Central West Region1 to 2 years in the role, former employee
    First-hand experience in a healthcare ward setting
    The good thingsGood culture, good environment, HR do their job well.
    The challengesCan be very busy depending on which ward that your being assigned to
    2 people found this helpful
    2.0
    pre registration pharmacist
    Mar 2025
    National University Of Singapore Central Region1 to 2 years in the role, former employee
    the overall experience was stressful and lack of support in terms of work and completing training
    The good thingsnice and friendly colleagues
    The challengesalways short of manpower, insufficient support and feedback to individual to succeed and complete the training.
    1.0
    Assistant Manager
    Feb 2025
    Jurong West Central West Region1 to 2 years in the role, former employee
    Toxic Environment with Poor Leadership, Lack of Direction, and High Turnover
    The good thingsDecent healthcare industry benefits including leave days and bonus compensation.
    The challengesA systemically toxic health services research and and analytics (data science) department with poor direction and consistently high turnover, reflective of deeper leadership issues.
    2.0
    Senior Patient Services Officer
    Feb 2024
    Jurong Gateway West Regionformer employee
    No words
    The good thingsConvenient location Medical benefits 5 days work week
    The challengesBad leadership among team leads and coordinators. Lack of appreciation for ground staffs in clinics. Always shortage of staffs. Almost non- existent hospital perks for staffs. Management - where??
    3 people found this helpful
    5.0
    Safety and security officer
    Mar 2023
    to secure the safety of staff and patients
    The good thingsgood medical benefit and make more friends
    The challengeslearn more about security environment in hospital
    3.0
    psa
    Nov 2022
    5 to 6 years in the role, former employee
    always not enough man power
    The good thingsless travel time from home to work.
    The challengesI dun any more challenge
    1 person found this helpful
    3.0
    Temperature Screener
    Jun 2022
    Jurong East West RegionLess than 1 year in the role, former employee
    Challenges of a front line job
    The good thingsThere was good team work as my colleagues and I work together in making sure rules and regulations set by the hospital are met.
    The challengesIt can be quite a challenge when we are met by rude and unpleasant visitors who refuse to adhere to the rules and procedures.
    1 person found this helpful
    5.0
    Nursing
    Jun 2022
    Taking care of stroke and demensia patients
    The good thingsFriendly patients enjoyable
    The challengesThe nurses keep on disappear
    2.0
    PSA
    Mar 2022
    Jurong East West Region7 to 8 years in the role, former employee
    Management was biased
    The good thingsColleagues and nothing more more
    The challengesLots of unhealthy competition
    2 people found this helpful
    5.0
    Patient service associate
    Feb 2022
    Jurong East West Region7 to 8 years in the role, current employee
    Enjoying working with doctors and nurses.
    The good thingsGet to know medical terms from doctors.
    The challengesFast pace environment
    2 people found this helpful
    5.0
    Patient Service Associate
    Jan 2022
    1 to 2 years in the role, current employee
    Great experience and the company allows staff to improve themselves
    The good thingsfriendly environment which allows the staff to feel comfortable and able to improve themselves
    The challengesNothing much. its a fast and stressful but its easy to adapt to the environment.
    2 people found this helpful
    5.0
    Clinical instructor
    Dec 2021
    Less than 1 year in the role, current employee
    Team work professionals
    The good thingsGood experience caring more
    The challengesNews environment different experience
    5.0
    PSA
    Nov 2021
    Less than 1 year in the role
    Good work life and easy
    The good thingsGood co workers. Food and water provided at fever facility for temp staff. Good working hours. Start on time and finish on time.
    The challengesDid not get a full time.
    2 people found this helpful
    4.0
    Senior Secretary
    Jul 2021
    9 to 10 years in the role
    Convenient as it us within short walking distance from MRT station.
    The good thingsI had worked for almost 11 years in the company.
    The challengesAlot of changes since the merger with NUHS.
    3.0
    Senior patient service associate
    Feb 2021
    Less than 1 year in the role, current employee
    An average place to work in.
    The good thingsFive days work (Only work one sat per month). Convenient location. Uniforms provided. Medical Benefits. Job stability.
    The challengesLack of punctuality on doctors’ part; resulting in room staffs bearing the blunt from unhappy patients due to waiting time. Constant change in clinic’s sessions. Lack of communication within colleagues and team leaders. Lack of team work and directions. Plenty of politics within department.
    2 people found this helpful
    5.0
    Accounting manager
    May 2020
    I am working here with free mind and everyone like me very much.
    The good thingsMy Bose very polite and cooperative.
    The challengesSome time go outside even international business travel is big challenge but motivated.
    5.0
    Student
    Dec 2019
    i had really enjoy my internships with the nurses and i really learnt a lot of things
    The good thingsthe nurses are really friendly. they taught me many kind of skills which i must do in the future. they been really patience with me when helping out the skills when l am lack of confidence.
    The challengesnot enough manpower at there's time we were really busy but we helped each other.
    1 person found this helpful
    4.0
    Ambulatory Unit
    Apr 2019
    5 to 6 years in the role, former employee
    I felt happy to work there for the past few years.
    The good thingsNice environment and good team work.
    The challengesWorking distance too far for me.
    2.0
    Patient Information Associate
    Feb 2018
    3 to 4 years in the role, former employee
    Bad \"leaders\"
    The good thingsThe colleagues, cleaners, some of the other department staffs, the convenient location.
    The challengesThere are some good & bad, but it’s a stagnant place to work at you will be stuck at the same stage for the rest of your time working in this place. They don’t recognize staff potentials and rather have the staff leave than listen to your issues and make changes. Make changes to your rosters without communication with ground staff and expect staff to just follow through. Treat the working environment like prison, every move is being watched, no hp as it is required to be kept in the locker so if you go for toilet break they will monitor and see whether you are bringing your phones along. Some staffs have medically ill parents and have missed calls from hospitals due to such rules causing them to only be notified hours when they check while on lunch break. The higher level staffs can just sit and talk for hours laughing and giggling when the manager is not around, and they will “pauto” to the higher management for every single little mistakes you do. No proper list of information, staffs sometimes have to dig for their own information and proper workflow to do their job smoothly. If you are accepted and will be working into this department, look out for the cunning supervisor. She will be supeeer nice to your face and will only get all in your business and cause disruption, very insensitive towards other people personal issues and will always compare to herself and make you feel negative. Causing you no motivation to come to work.
    20 people found this helpful
    4.0
    Manager
    Aug 2017
    Laboratory
    The good thingsWork Life Balance
    The challengesToo many layers of approval
    5.0
    patient service associate
    Mar 2017
    1 to 2 years in the role, current employee
    Good team work
    The good thingsgood team members to work on. full of new experience every single day. and everyday is a learning day for everyone. and is really good team members to support u
    The challengesneed to be super fast. abit stressful at work. need a fast bonding with the team. is a 3 shift work
    2 people found this helpful
    4.0
    Safety and security officer
    Dec 2016
    1 to 2 years in the role, former employee
    Company support to upgrade every staff.
    The good thingsEasy access, friendly and supportive colleague.
    The challengesEach and every higher mgmt have different opinion.
    2 people found this helpful
    2.0
    support function
    Dec 2016
    Not for support functions
    The good thingsgood working environment for medical staff
    The challengespoor leadership
    4 people found this helpful
    3.0
    Jr. Medical Technologist
    Jul 2015
    Singapore3 to 4 years in the role, former employee
    Passion to serve
    The good thingsGood colleagues.
    The challengesGiving career opportunities equally.
    1 person found this helpful
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