Employees at Otis appreciate the positive company culture, with an open environment that encourages ideas and high performance. They also value the opportunity to learn about a complex industry and enjoy the work environment, with nice office amenities, good accommodation, and a tension-free atmosphere while working hard. Additionally, compensation and benefits are seen as attractive, with higher salaries compared to other lift companies and good incentives.
However, there are some potential challenges, such as issues with management, with concerns about incompetence and a lack of support for field staff. There can also be a heavy workload at times, with constant changes and rushing to meet targets. Some reviews suggest that processes and procedures are not always followed consistently, with employees sometimes completing jobs without adhering to standard operating procedures. Additionally, the lift industry is described as sunset/stagnant by some reviews, which could present challenges for the company.