Pinnacle Credit Services Pte Ltd
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    Pinnacle Credit Services Pte Ltd
    (7 reviews)
    Write a review
    Write a review

    Company Profile

    Company overview

    Website

    Pinnacle Credit Services Pte Ltd

    Industry

    Banking & Credit

    Company size

    51-100

    Primary location

    1 Sims Lane #03-05 ONE SIMS LANE (387355)
    Our business originated from a consumer collection operation previously owned and managed as a major credit bureau agency in Singapore - which was acquired by us and reconstituted as Pinnacle Credit Services Pte Ltd in September 2008. Our principal business is in providing efficient, cost effective and professional outsourced debt collection services to our esteemed clients.Pinnacle Credit Services Pte Ltd possesses strong and rich institutional knowledge and experience in collection services. We pride ourselves as a receivable management agency with both out/in-sourced collection capabilities, operating a competitive compensation model to help our clients maximize their receivables while minimizing collection expenditures formajor global and local financial institutions, including the top local banks, major telecom companies and commercial companies in Singapore.Currently, we manage over S$350 million of our clients’ receivables.With just under 10 years of operation, we have grown from a 10 man team to a company of over 80 staff and are in full compliance with the tough and rigorous regimentation of the regulators.For more information, please go to our website : www.pcg.com.sg

    Jobs at Pinnacle Credit Services Pte Ltd

    Based on your search activity

    ADMIN ASSISTANT

    at PINNACLE CREDIT SERVICES PTE LTD
    East Region
    Assist in reviewing cases for reporting to identify discrepancies and support decision-making Manage and monitor accounts to ensure compliance with...
    Assist in reviewing cases for reporting to identify discrepancies and support decision-making Manage and monitor accounts to ensure compliance with...
    classification: Administration & Office SupportAdministration & Office Support
    12d ago
    12d ago

    Call Centre Agent

    at PINNACLE CREDIT SERVICES PTE LTD
    East Region
    Handle inbound and outbound collection calls in a call center environment to recover overdue payments Communicate clearly and explain detailed...
    Handle inbound and outbound collection calls in a call center environment to recover overdue payments Communicate clearly and explain detailed...
    classification: Call Centre & Customer ServiceCall Centre & Customer Service
    12d ago
    12d ago

    Gallery photos

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    Reviews overview

    1.47 ratings in total
    5
    0
    4
    1
    3
    0
    2
    0
    1
    6
    43%
    Rate salary as high or average
    14%
    Employees recommend this employer to friends

    What’s it like working at Pinnacle Credit Services Pte Ltd?

    AI summary of recent reviews

    While some employees at Pinnacle Credit Services Pte Ltd appreciate the convenient location near Aljunied MRT station, the opportunity to earn commission, having good colleagues, and being provided with free drinks, there are several potential challenges noted across multiple reviews. These include challenges with management as it is a family-run business, unrealistic expectations around commission and targets, having to work long hours with forced overtime and weekends, limited benefits like minimal leave and medical coverage, a high employee turnover rate, and strict policies around mobile phone use and toilet breaks.

    Recent reviews

    1.0
    Information Technology Developer
    Mar 2025
    Aljunied Central Region1 to 2 years in the role, former employee
    You can’t take leave, and the working hours are long. When they recruit employees, they advertise great benefits, but I can’t see where these so-called good benefits are. Apart from a box of biscuits and some drinks, there’s nothing else. They’re unwilling to give raises, and even the equipment—you have to provide your own. If you want to learn something, I don’t recommend applying to this company. Not recommended at all.
    The good thingsThere are no beautiful things. The equipment is old, and every time they tell us to figure out a way to deal with it. When we raise concerns, they say we’re shirking responsibility. Their son always claims he can do this or that, but in the end, he doesn’t know anything and just yells at people.
    The challengesThey are a family company. When you apply for a certain position, sometimes they’ll ask you to help move things—and it happens every time.
    1.0
    Credit Control Executive
    Mar 2025
    Aljunied Central Region1 to 2 years in the role, former employee
    A Family-Run Business with Poor Management and Zero Appreciation, The company is family-run with too many bosses, leading to confusion and poor decision-making. The pay was low, with unrealistic promises of earning more through commission. Long hours, forced overtime, and micromanagement made the job even harder, with no recognition for extra effort. Leave is another major issue—employees have to beg for their entitlements, and I was even told to postpone my marriage due to low leave balance. There are no bonuses, minimal annual leave, and very limited medical benefits. The turnover rate is high, with people leaving after just a day or two. Ridiculous policies like no mobile phone use or limited toilet breaks make it feel like employees are treated as children.
    The good thingsNear Aljunied MRT station
    The challengesUnderpaid with unrealistic commission promises. Long working hours, forced overtime, and micromanagement. No bonuses, minimal annual leave, and limited medical benefits. High turnover rate; employees leave quickly. Ridiculous policies (e.g., no mobile phone use, limited toilet break)
    1.0
    Crdeit control
    Aug 2024
    Aljunied Central Region
    Do not join this company if you want to see growth and be respected as a human. You will feel suffocated and micro managed. Definitely a Zero rating. The government body MUST check on this company.
    The good thingsThey will recruit anyone and everyone because they are desperate for people as many keep resigning
    The challengesWORST COMPANY. MOM should be reviewing this company as so many people keep resigning. Toxic management bear in mind this is a family business. Father to kids they are excellent in brain washing. Will not gv AL and will show black face if you take MC. They even asked us to postpone our own wedding bcus they are not happy with us taking leaves. Will make you work compulsory overtime and on Saturdays. And no bonus at all !!! I have worked here for. 1.5years due to commitment so pls trust me when I say you will regret. If you are aged and looking for time pass job this is fine 9-7/8pm job. Always on computer daily making 150 to 200 calls constructing payments. They also don't increase salary and will brain wash you to take commission based where the salary is adjust to lower and the commission is not much. Infact since some had started earning more through commission the company has reduced the commission rate so tt you don't take home more. I would gv zero rating if possible to save anyone I can from joining this company.
    Ratings for Pinnacle Credit Services Pte Ltd are shared as-is from employees in line with our community guidelines
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