PTW (Singapore)
    (5 reviews)

    Company Profile

    Company overview

    Company size

    51-100

    Primary location

    745 Lorong 5 Toa Payoh, The Actuary #03-02 Singapore 319455
    PTW is a leading global provider of customer experience, quality assurance, localization, engineering and audio production services to key software and technology-focused markets including games, interactive entertainment media, education, e-commerce and internet of things.For over 20 years, we have delivered great results for our clients. Our main aim is to advance their businesses, and enhance their customers’ satisfaction. We’re dedicated to helping every client develop the best products and consumer experiences possible. And because we believe in partnerships and collaboration, the journey is shared and the successes are too.With 35 studios worldwide and over 4000 dedicated employees, we have the global infrastructure to scale and flex to match our clients' ambitions. We create unique solutions brimming with ideas, backed up by effective problem-solving for the most challenging requirements. We also deliver our services in a unique way – combining a truly global service, with the personal touch of a smaller business. Big meets small, in the best way possible.

    Reviews overview

    3.85 ratings in total
    5
    2
    4
    1
    3
    1
    2
    1
    1
    0
    60%
    Rate salary as high or average
    60%
    Employees recommend this employer to friends

    What’s it like working at PTW (Singapore)?

    AI summary of recent reviews

    Employees at PTW (Singapore) appreciate the friendly working environment and company culture, with well-bonded and helpful colleagues. The work-life balance is seen as a positive aspect, with a 4-day work week and shuttle bus provided. Additionally, the opportunity to work in the gaming industry is valued, especially for those with a gaming background.

    However, there are some potential challenges, such as a perceived lack of transparency and concerns about part of the management not prioritising staff well-being. There also appear to be administrative challenges with limited staff in Singapore. For employees without a gaming background, working at PTW can be an uphill challenge. Employees need to be cautious when interacting with customers, as their words could potentially be used against them. When deployed to certain companies, employees may face unpleasant working environments due to poorly written test cases and incompetent developers, leading to long working hours.

    Recent reviews

    3.0
    Team leader
    Apr 2023
    Singapore5 to 6 years in the role, former employee
    Great before but not so much now
    The good thingsEveryone in the operations team are friendly and helpful. The working atmosphere was really great before March 2022.
    The challengesLack of transparency. Part of the management does not really care about the staffs and the administration is a mess as there is only one not so dependable administrative staff left in Singapore.
    4.0
    Production technician
    Mar 2022
    Yishun North RegionLess than 1 year in the role, former employee
    Good / Friendly Collegues
    The good thingsWork life Balance / Shuttle Bus Provided
    The challengesFull-Time Not given .
    5.0
    Customer support executive
    Jun 2021
    Toa Payoh Central Region1 to 2 years in the role, former employee
    Enter into the gaming industry
    The good thingsGetting a chance to enter the gaming industry is great. Being a gamer would give you an edge and mind set to work in this company and grow.
    The challengesIf you do not play any games, it would definitely be an uphill challenge to work here. You would be working with colleagues who are gamers and apply leave at the same time when a new AAA game or update is released.
    Ratings for PTW (Singapore) are shared as-is from employees in line with our community guidelines
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