Employees at Raffles Medical Group consistently praise their supportive and helpful colleagues, who create a friendly and collaborative working environment. Staff appreciate the opportunities to learn about corporate standards, ISO and JCI guidelines, and develop new skills in healthcare. The compensation package, including salary, bonuses, and allowances, is viewed positively, and some employees report having understanding supervisors and managers who provide support and flexibility.
However, there are some potential challenges to consider. Many employees note that working hours are long, with expectations to work evenings, weekends, and public holidays. Staffing levels can be stretched, leading to employees covering multiple departments, and there is an overtime culture that is often not compensated, particularly for executive positions. The IT infrastructure and computer systems could benefit from modernisation, as manual processes and outdated software can cause inefficiencies. Some staff have experienced management and workplace culture challenges, and onboarding and training for new employees could be more structured with better initial guidance.