Shangri-La Group
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    Shangri-La Group
    (13 reviews)
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    Company Reviews

    Working at Shangri-La Group

    4.113 ratings in total
    5
    7
    4
    4
    3
    0
    2
    0
    1
    2
    93%
    Rate salary as high or average
    85%
    Employees recommend this employer to friends
    Work/Life balance
    3.8(12 ratings)
    Career development
    4.3(12 ratings)
    Benefits & perks
    4.3(12 ratings)
    Management
    4.0(12 ratings)
    Working environment
    4.0(12 ratings)
    Diversity & equal opportunity
    2.5(2 ratings)
    Ratings for Shangri-La Group are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 13 reviews sorted by most recent
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    5.0
    Operations Supervisor
    Jul 2025
    Upper Thomson Central Region9 to 10 years in the role, current employee
    Operations SupervisorHi Boss I am currently working at i-tec supermarket for 9 years ( from 2016 to present) my job including cashier, packing of food and vegetables, ordering goods from suppliers, issues the invoices and operating the shop all by myself. I am now looking for another place to work as my contract finishing soon. Thanks in advance 🙏😃,
    2 people found this helpful
    1.0
    Operations Manager
    Nov 2024
    Central Region5 to 6 years in the role, former employee
    Hard labor work. No work life balance.
    The good thingsfree meal, complimentary stay at sister property
    The challengesalways shortage of manpower. Micro manage by top management. Never show if you capable of something, else, it will become responsibility.
    4.0
    Receptionist
    Apr 2024
    Central Region5 to 6 years in the role, former employee
    "Reduced equilibrium between work and personal life."
    The good things"Reduced equilibrium between work and personal life."
    The challenges"Reduced equilibrium between work and personal life."
    3 people found this helpful
    5.0
    Concierge supervisor
    Jan 2023
    5 to 6 years in the role, former employee
    I have more than 10 years experience in hospitality industry.
    The good thingsGreat opportunity and wonderful working environments.
    The challengesNothing I have to hightailed.
    5.0
    EAM
    May 2022
    5 to 6 years in the role, former employee
    Great People management Group
    The good thingsAbout people, developing others and myself.
    The challengesShort of leaders and too many assistants
    1 person found this helpful
    4.0
    Ok with any
    Dec 2020
    Working experience at Shangrila Hotel
    The good thingsPeople there are friendly
    The challengesnot much Challenges working there
    1 person found this helpful
    4.0
    Service manager
    May 2020
    1 to 2 years in the role, former employee
    Overall, Good learning experiences and continues training.
    The good thingsGood Benefits to all regular and some benefits extended to the family.
    The challengesRed Tape system, some of old staff thinking that they are untouchable on their role and they are relax.
    5.0
    Head Bartender
    Dec 2019
    current employee
    It's a perfect place for career growth
    The good thingsGood team work and management
    The challengesIsolation of the islands
    5.0
    Company Secretarial Officer
    Aug 2019
    To handle full spectrum of company secretarial matters within the Group
    The good thingsShangri-La is a good employer. They could provide staff a good working environment, comprehensive benefits and also let employee have opportunity for career development.
    The challengesThe challenge working for this company was cross cultural communication. Although it was a challenge at the beginning, we could learn a lot from people of different nationalities as they could provide us a different ideas and ways to handle different issues. After twelve years working at Shangri-La, I could work well with people of different nationalities and respect each other.
    4.0
    Security officer
    Jul 2019
    1 to 2 years in the role, former employee
    It was pressured and challenging.
    The good thingsI enjoyed working because i learned a lot and company took care us like a family..
    The challengesWorking under pressure especially when we have high profile guest for thier safety and security.
    5.0
    Administration
    Jul 2019
    Mission Hundred Consultancy Sdn Bhd
    The good thingsSalary and bonus Working activities and events Team working and and business plan Marketing executive business Commission and pasif income Promoting medical card insurance for Goverment staff(Maksak) Hardworking and desire Challenge yourself to working hard Experience in order to handle Customer complaint Traveling activities for Company event
    The challengesHandling promotion presentation Marketing executive business hardly getting customer desire Promoting company product in different places difficult in order tetting pasif income Hardly in order to getting cusr trust Hardly in order to handle company event Difficult in order to handle Customer complaint Traveling activities for Company event
    1.0
    Concierge
    Mar 2018
    So many ups and downs and challenges but still grateful
    The good thingsMeeting and serving different kind of people everyday
    The challengesSalary
    1 person found this helpful
    5.0
    Assistant Manager
    Jan 2018
    Excellent
    The good thingsHoned you to become a good leader
    The challengesTo turn a complainant guest to a loyalty guest
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